South Africa: Duty Manager – Camps Bay posted by Karen Tupper Recruitment
Posted on 2025-05-18 00:00:00
| Employer | Karen Tupper Recruitment |
|---|---|
| Category | Other Tourism/Hospitality |
| Location | South Africa / South Africa |
Job Summary
A boutique Guest House situated in Camps Bay is seeking a passionate and experienced Duty Manager to become part of their close-knit team. Nestled in a serene, picturesque setting, the guesthouse offers a peaceful escape for travelers who value personalized service, comfort, and attention to detail. In this key role, youll be actively involved in the daily running of the property, with a particular focus on Front Office while enhancing the guest experience. We’re looking for someone who thrives in a refined, guest-focused environment and brings a hands-on, service-driven approach to leadershipsomeone who understands how to turn a great stay into a memorable one.
1. Minimum Requirements
-
South African ID or valid work permit
-
Grade 12 (Matric) certificate
-
Hospitality qualification (preferred)
-
Well-groomed and presented
-
Excellent communication skills, written and verbal
-
Ability to work shifts, including weekends and holidays special requests
-
Employment track record with references
- Own, reliable transport
2. Required Experience & Skills
-
Minimum 3 years experience in a Duty Manager or similar role at a 4- or 5-star establishment
-
Experience and understanding of reservation process including OTA channels
-
In-depth knowledge of Front Office , Reservations & Accommodation operations
-
Proficient in hotel systems (Apply Below, Nightsbridge, OTAs)
-
Strong guest relations and complaint resolution skills
-
Experienced & capable of overseeing hotel departments during shifts (Front Office, Housekeeping, F&B, Security) including arrivals, special requests, and emergency situations professionally
-
Skilled in team supervision: enforcing standards, coaching staff, and ensuring service excellence
-
Experience with stock control, reservations and basic administrative duties
-
Ability to maintain a professional working relationship with all departments and across cultures and religions
3. Key Responsibilities
-
Act as Senior Manager on Duty, ensuring smooth hotel operations during assigned shifts
-
Ensure all guest-facing teams uphold 5-star service standards and grooming policies
-
Handle guest feedback, complaints, and special requests effectively
-
Oversee room assignments, reservations, and occupancy changes
-
Conduct hotel walkthroughs to maintain ambiance, safety, and cleanliness
-
Provide leadership, training, and mentorship to operational staff
-
Assist with reservation inquiries over weekends, written and verbal
-
Oversee & host breakfast service
-
Perform reception duties including check-in & check outs and guest concierge services
-
Assist with reporting, stock control, and cost management in collaboration with department heads
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in South Africa
More jobs in South Africa
Browse Other Tourism/Hospitality Jobs
Browse Karen Tupper Recruitment Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Durban South: Admin Analyst Assistant – Urgently needed posted by South African Inland Logistics
We are seeking a highly skilled and detail-oriented Admin Analyst Assistant to join our team. The ideal candidate must be exceptionally proficient in...
View Job
Admin Analyst Assistant – Urgently needed
Johannesburg West: Technical Sales Executive Welding posted by the recruitment agency of south africa
Technical Sales Executive Welding Welding ConsumablesLocation Honeydew, South AfricaSalary R20,000 CommissionIndustry Welding Welding ConsumablesAre you...
View Job
Technical Sales Executive Welding
Johannesburg West: Senior Signage Installer – Urgently needed posted by the recruitment agency of south africa
Senior Signage Installer Kya Sands, JohannesburgSalary Market-related based on experienceWere looking for a skilled Senior Signage Installer with 5 years...
View Job
Senior Signage Installer – Urgently needed
South Africa: Product Manager
Leading Destination Management Company is looking for an experienced Product Manager to maintain, develop and discover Product offerings for FIT, Groups and...
View Job
Product Manager
South Africa: Bookkeeper
Key Responsibilities Daily management of bank imports and credit card transactions. Overseeing petty cash processes and assisting with weekly payment...
View Job
Bookkeeper
South Africa: Java Developer
Were looking for a skilled Java Developer with a passion for clean code, cutting-edge technology, and team leadership. If you have a degree in Computer...
View Job
Java Developer
South Africa: General Worker
Main Job Tasks and Responsibilities Assisting in the yard loading and off-loading trucks and containers Housekeeping - cleaning warehouse, yard, and canteen...
View Job
General Worker
South Africa: JUNIOR PRODUCTION MANAGER – TABLE GRAPES
Minimum requirements Grade 12 A relevant tertiary qualification in agriculture 3 years of relevant practical and technical knowledge related to table grape...
View Job
JUNIOR PRODUCTION MANAGER – TABLE GRAPES
South Africa: Internal Sales Co-Ordinator
What Youll Be Doing aka Your Daily Adventure Be the warm, professional voice on the other end of the line or inbox. Help customers find their perfect...
View Job
Internal Sales Co-Ordinator
South Africa: TIMBER FARM MANAGER
MINIMUM REQUIREMENTS Agricultural DiplomaDegree advantageous Agricultural background essential Previous timber, nursery or sawmill experience Must have a...
View Job
TIMBER FARM MANAGER
South Africa: International Buying & Sourcing Consultant
REQUIREMENTS Grade 12, relevant qualification highly advantageous Minimum 5 yrs experience in procurementlogistics imports exports daily basis Pastel...
View Job
International Buying & Sourcing Consultant
South Africa: Office Assistant
Essential Functions Provides general office support with a variety of clerical activities and related tasks. You will be responsible for but not limited to...
View Job
Office Assistant
South Africa: Showroom Sales Administrator
Job Summary We are seeking a dedicated and organized Showroom Sales Administrator. The successful candidate will be responsible for sales in the showroom...
View Job
Showroom Sales Administrator
South Africa: Despatch Clerk
We are looking for an experienced despatch clerk to work in an established business in Cape Town and ensure smooth running of stock items in a busy...
View Job
Despatch Clerk
South Africa: Litigation Secretary
Minimum Requirements - A minimum of 10 years experience as a Litigation Secretary within a reputable law firm. - Demonstrated ability to independently draft...
View Job
Litigation Secretary
South Africa: Executive Assistant
Job Description You enjoy being super busy, is highly organised and can juggle many balls. This dynamic business owner needs your experienced Executive...
View Job
Executive Assistant
South Africa: National Commercial Manager – Agrochemical
Minimum requirements for the role Must have a B.Sc. Agric degree or similar an MBA is an advantage Minimum 5 yearsâ strategic management experience within...
View Job
National Commercial Manager – Agrochemical
South Africa: Digital Label Sales Representative
Job Description Are you a driven sales professional with a passion for packaging and labeling solutions? Were on the hunt for a Digital Label Sales Rep to...
View Job
Digital Label Sales Representative
South Africa: CITRUS PRODUCTION MANAGER
MINIMUM REQUIREMENTS BSc degree with agronomy or horticulture essential At least 2 years work experience on a citrus farm Experience in training ...
View Job
CITRUS PRODUCTION MANAGER
South Africa: People & Culture (HR) Manager
Key Responsibilities Interpreting, implementing, and communicating the People Culture strategic direction to assist in integrating the people operating...
View Job
People & Culture (HR) Manager
South Africa: Financial Manager
The Financial Manager will be responsible for the overall control of the companys accounting function, financial systems, reports and procedures including...
View Job
Financial Manager
South Africa: Senior Full Stack Developer – Contract to Perm – Hybrid – R1,3 million per annum
Our prestige client who is one of South Africas largest privately-owned insurance groups with expertise in everything from short-term and life insurance to...
View Job
Senior Full Stack Developer – Contract to Perm – Hybrid – R1,3 million per annum
South Africa: Accountant – SAIPA
Requirements Degree SAIPA Articles 5 years experience min in Accounting Has worked with stock and accounting thereof Good Matric Maths Accounting results...
View Job
Accountant – SAIPA
South Africa: CITRUS NURSERY MANAGER
MINIMUM REQUIREMENTS BSc degree with agronomy or horticulture essential At least 2 years work experience on a citrus farm Previous nursery management...
View Job
CITRUS NURSERY MANAGER
South Africa: Housekeeping General Worker / Room Attendant
Duties Cleaning guest rooms this includes making beds, changing linens, dusting, vacuuming, cleaning bathrooms, and restocking supplies like towels and...
View Job
Housekeeping General Worker / Room Attendant