SUMMARY The Technical & Distribution Manager is responsible for the technical implementation of all distribution streams, including rate codes, promotions and room plan setups in-line with strategic business decisions. This position works at a high level of accuracy and analytics, and will work close with Sales & Marketing, as well as Reservations and the Group Revenue Manager. The Technical & Distribution Manager is also responsible for providing insight into analytics that will affect business revenue strategies. This position is responsible for looking after the Distribution team and ensuring they understand all tasks assigned to the team, and educating non-technical employees on new rates, promotions and changes to channels. CompEtENcies Generic Competencies: attention to detail and organizational skills; Personal Effectiveness; Communication; Cognition/Thinking; Management/Leadership Unique Competencies: Analytical analysis of revenue streams, industry rates and room revenue analytics; Strong time management and ability to prioritize work DUTIES AND RESPONSIBILITIES Management Implement and ensure distribution to all required platforms. Manage rate structures on all approved listings & OTA channels. Account manager for online distribution sites to maintain relationships Setup of accurate rate and room inventory allotments in the channel manager and third-party channels Setup and maintain all integrated rate codes and packages for distribution. Maintain rate parity throughout booking channels, and flag possible issues with the Revenue Manager. Communicate all new & amended rate codes and packages to Travel Support and the Sales team. Setup all necessary tracking for accurate reporting Assist to maintain and change rates as per demand. Training staff on tech & distribution implementation and trends when necessary. Operations Maintain distribution and PMS integrity Maintain knowledge of special/rates/offers/promotions for all market segments Ensure channel management systems and rate training of team members Resolve any rate parity issues raised by suppliers Maintain knowledge of PMS and channel management systems. Ensure PMS technical data is maintained and old info cleaned up. Ensure factual data is maintained on integrated channels and platforms, including B2B, B2C and .brand channels. Ensure own brand websites are factually maintained, including text and photos Booking Button functionality and user interface effective Administration Ensure all rooms statistics reports including sales reports are accurate and consistent Implement rate strategy of new properties Guide & assist the distribution team in their weekly and monthly reporting. Sign off commissions via OTAs before it is submitted to the accounts team. REVIEW CRITERIA: Rate parity maintained Product & Technical knowledge Weekly reports Meeting deadlines Implementation of new systems Technical & Distribution projects Ready to Join? If you’re ready to take your career to new heights and be part of something truly special, we want to hear from you! Apply now or send your resume to

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