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Alberton: Branch Manager Alberton

Alberton: Branch Manager Alberton

Posted on 2025-06-24 00:00:00

Employer Unspecified
Category Admin / clerical / secretarial
Location Ekurhuleni  / Alberton

Job Summary

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Management / Storage Units BASIC SALARY : R20 000.00 R25 000.00 START DATE : A.S.A.P / Immediate REQUIREMENTS: Minimum of 2 to 3 years related work experience Own reliable transport and drivers license Flexible on work/site location within the applicable dedicated region Matric Certificate and related Tertiary education Strong, solid and friendly telephone Etiquette and leadership skills Computer literate with related certification Friendly, helpful, and service orientated attitude Excellent Customer-focused attitude and Relationship management Positiveness and professionalism are essential DUTIES: Ensure the working environment is always clean, neat, and in line with company standards. This includes the branch interior, gardens, communal areas, kitchens, and bathrooms. Sell unit, parking, warehouse, and office space. Convert leads and upsell all available packages. Understand the link between branch occupancy and sales. Assist clients and staff with equipment, maintenance, and property-related issues as needed. Communicate effectively and professionally across all platforms (email, WhatsApp, letters, etc.), with sound business etiquette. Maintain cleanliness and order across the branch: ensure gardens and curbs are well-kept, the premises are swept daily, and bins are cleaned. Ensure all signage is accurate, in place, and in good condition. Provide excellent customer service to new, existing, potential, and departing clients. Perform general administrative duties, including handling member enquiries, quotations, contracts, deposits, refunds, FICA documentation, and document printing/copying. Manage office operations: reception duties, phone answering, parcel handling, print station management, tea/coffee area upkeep, stock ordering and control, cleaning schedules, and staff/property management. Handle finance-related responsibilities: managing e-wallets, daily cashbook receipt mapping, daily cash-ups, and weekly bank deposits. Become proficient in Sage Evolution software and log comprehensive client interaction notes. Conduct daily debt collection activities (calls, SMS). Assist with packaging, removal companies, and logistics coordination as needed. Manage and oversee staff performance and discipline. Report on staff-related issues to HR through the Regional Manager. Accurately capture quotations and contracts on Sage Evolution with full supporting documentation. Report on sales progress to the Regional Manager. Verify client information and collect FICA documentation for new contracts. Professionally promote the brand to generate leads and close sales. Update marketing reports on Sage Evolution and any other tools as directed by management. Conduct daily facility walkthroughs with staff to inspect previous work, assign new tasks, and check security and maintenance. Oversee all maintenance projects. Submit maintenance reports and update OHS checklists. Ensure perimeter walls, electric fencing, and all security features are fully functional with no breaches. Comply with Occupational Health and Safety policies. Regularly check that fire equipment is serviced, functional, and leak-free. Ensure vacant storage units are cleaned promptly after clients vacate. Report and address any damages before re-letting. Personally suspend services or overlock storage units/offices in arrears. Share updated overlock lists with staff and the Regional Manager. Ensure all security procedures are correctly implemented and functional. Conduct daily site walks and report any security issues immediately to the Regional Manager and COO.

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