Pretoria: CRM Consultant (Medical) posted by Qetello
Posted on 2025-07-06 00:00:00
| Employer | Qetello |
|---|---|
| Category | Other IT/Computer |
| Location | Gauteng / Pretoria |
Job Summary
Together with our client, a leading claims administrator in Pretoria East, we are recruiting for a CRM Consultant to join their client servicing team. The ideal candidate needs to have minimum 2 years CRM experience and must have matric/grade 12.
Duties and Responsibilities:
Primary Responsibilities:
- Client service, training, on-site client assistance and account collection.
- Preplanning of on-site client visits based on analysis of book and their challenges;
- Visits to employers from clients who require assistance based on pre-analysis of the book;
- Provide further assistance to clients to resolve accounts and/or claims with outstanding information telephonically;
- Completion of visited client books within 30 days;
- Continuous improvement of relationship with clients;
- Regular visits to all new and existing clients as directed by line management;
- Provide on-site registration, training and related assistance to clients as directed by management;
- Liaison with the Client Relations Line Management on all client related matters;
- Collect accounts from clients if and when required;
- Weekly written feedback to Client Relations Manager on clients visited; clients trained, accounts collected; enquiries dealt with; enquiries requiring assistance etc.
Other Responsibilities:
- Assist with the other tasks from the department, including but not limited to;
- Process all incoming documentation received the clients mailbox;
- Process all incoming documentation received from allocated practices within 24 hours of receipt;
- Follow up on incomplete claim information from allocated practices;
- Assist allocated practices with the collection of claim documentation from employers, employees and other third parties
- Assist allocated practices with the collection of claim documentation from employers, employees and other third parties
Overall:
- Achieve set targets;
- As a team member add value and contribute to the company;
- Be willing to share knowledge, assist with training and comply with set company policies;
- Assist in other areas of the department when required.
AD HOC
- Perform ad hoc tasks in line with the objectives of the Company as and when required by the Company.
Qualifications and Experience:
- Valid drivers license;
- Matric / Grade 12;
- Tertiary qualification will be beneficial;
- Experience in client relation environment; and
- Medical claims related experience will be beneficial.
Skills and Competencies:
- Computer literate in MS Office (Microsoft Excel, Word, and Outlook)
- Articulate with strong communication skills (oral and written);
- CompEasy and other funders online system will be beneficial;
- Ability to adapt and learn new skills;.
- Ability to multitask; and
- Cope well under pressure.
Remuneration
- Market related – depending on experience
Only candidates who meet all the requirements stipulated in this advert will be considered. If you dont receive feedback from us within 2 weeks of your application, please consider your application unsuccessful.
To apply please send your CV and supporting documents to *****@*****.co.za with REF: CRM
Click Go Apply to apply online!
Get Similar Job Alerts
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Pretoria East: Accounts And Admin Manager posted by Global Propcon Pty Ltd
Were hiring a hands-on Financial Operations Manager to join our fast-paced team immediately. Based in Silver Lakes, Pretoria East, this role supports both...
View Job
Accounts And Admin Manager
Pretoria East: Finance Administrator posted by Cora O’Neil Recruitment Agency
Waterkloof Glen, Pretoria FINANCE ADMINISTRATORMinimum Requirements-Young, presentable and professional Afrikaans speaking preferably female aged late 20s...
View Job
Finance Administrator
Pretoria: Candidate Attorney posted by Cora O’Neil Recruitment Agency
Brooklyn, Pretoria CANDIDATE ATTORNEYMinimum Requirements-Well presented and professional Afrikaans speaking preferably male-Afrikaans and English first and...
View Job
Candidate Attorney
Pretoria: RAF Litigation Secretary posted by Cora O’Neil Recruitment Agency
Nieuw Muckleneuk, Pretoria RAF LITIGATION SECRETARY Minimum Requirements-Professional and presentable Afrikaans speaking female-Afrikaans and English first...
View Job
RAF Litigation Secretary
Pretoria North: Candidate Attorney posted by NR Voyiatzakis Attorneys
Law firm in Pretoria North seeking the services of a candidate attorney to join our team. Applicants must be bilingual, in possession of an LLB degree and...
View Job
Candidate Attorney
Pretoria North: Debt Collector posted by NR Voyiatzakis Attorneys
We are looking to hire a candidate to assist in our debt collection department. Applicant must have strong computer and telephone skills. Please send full...
View Job
Debt Collector
Pretoria: HOD Hospital Benefits Manager posted by Medical Placements
Registered Nursingpharmacist or any other relevant tertiary qualification essentialMedical Scheme administration experience of 3 years and more...
View Job
HOD Hospital Benefits Manager
Pretoria North: Occupational Therapist posted by Ikho Direct Recruitment
Locum Occupational Therapists PretoriaAre you an experienced Occupational Therapist seeking flexible locum work? We have opportunities across various sites...
View Job
Occupational Therapist
Pretoria: Physiotherapist posted by Ikho Direct Recruitment
Urgent Locum Opportunity Physiotherapists Needed in PretoriaWe are urgently seeking qualified and experienced Physiotherapists to join our team, working in...
View Job
Physiotherapist
Pretoria: Financial Accountant (JB5297) posted by Kontak Recruitment
Financial Accountant JB5297Pretoria, Gauteng Compensation R28 000 - R35 000 per month Category Finance and Accounting A rapidly growing financial services...
View Job
Financial Accountant (JB5297)
Pretoria City: Restaurant Manager – Urgently Needed posted by Loo Direct
Peri Peri Cafe is looking for a vibrant and energetic Manager to lead our Peri Peri Caf team! We are looking for a leader who thrives in a fast-paced...
View Job
Restaurant Manager – Urgently Needed
Pretoria North: Payroll Administrator – Urgent posted by Pretoria Noord Toyota
Payroll AdministratorPretoria NorthMinimum requirementsMinimum 2 years relevant HR administration experienceGood understanding of labour laws and...
View Job
Payroll Administrator – Urgent
Pretoria: Sales Promoter – Urgently Needed posted by Nissi Healthcare
IN-STORE SALES PROMOTERS WANTEDSouth African Healthcare Company, with a range of natural products, is looking for Energetic Candidates to promote our...
View Job
Sales Promoter – Urgently Needed
Pretoria East: PROFFESSIONAL NURSE – CHEMO ADMINISTARATION NURSE posted by Drs Alberts Bouwer en Jordaan Incorporated
Vacancy for a Professional Nurse Chemotherapy Administration Nurse at Dr Alberts, Bouwer and Jordaan Inc. Pretoria East Practice.Qualification required...
View Job
PROFFESSIONAL NURSE – CHEMO ADMINISTARATION NURSE
Pretoria: Real Estate Agents posted by SA GLOBALPROP REALTORS (PTY) LTD
Join our dynamic team and tap into more than 30 years of dedicated experience. Our cutting edge software systems are available online and will enhance and...
View Job
Real Estate Agents
Pretoria North: Financial Manager – Half Day posted by Sheli Placements
Finance Manager A well-established Jewish retirement community, is seeking an experienced and detail-oriented Finance Manager to oversee its financial...
View Job
Financial Manager – Half Day
Pretoria North: Spa Therapist posted by ZENZ RECRUITMENT (JHB)
Spa Therapist looking for the opportunity to work in Derdepoort, Pretoria performing Spa Treatments, 2 years study with Diploma in Health Skincare and ITEC...
View Job
Spa Therapist
Pretoria North: Beauty Sales Representative posted by ZENZ RECRUITMENT (JHB)
Beauty Sales Representative - required in Pretoria and surrounding area, 12 years study experience with Diploma in Health Skincare Beauty Therapy. Must...
View Job
Beauty Sales Representative
Pretoria: Corporate Project Account Manager (JB5315) posted by Kontak Recruitment
Corporate Project Account Manager JB5315Pretoria, Gauteng, South AfricaCompensation R45 - 60 000 per monthCategory Corporate Services Are you an experienced...
View Job
Corporate Project Account Manager (JB5315)
Pretoria: Senior Events & Incentive Manager (JB5252) posted by Kontak Recruitment
Senior Events Incentive Manager JB5252 Brooklyn, Pretoria, Gauteng Compensation Range R40 -45 000 CTC per month Category Travel Events Deliver end-to-end...
View Job
Senior Events & Incentive Manager (JB5252)
Pretoria East: Paralegal posted by Campbell Attorneys
LEGAL SECRETARY A Law firm based in Pretoria has a vacancy for a legal secretary in their RAF Department to join their team. Must have experience in...
View Job
Paralegal
Pretoria East: Sales Administrator for Mycars posted by Myroof
Job Title Sales AdministratorCompany MyCars.co.zaLocation Moreleta Park, PretoriaAbout UsMyCars.co.za specializes in online vehicle auctions. Were looking...
View Job
Sales Administrator for Mycars
Pretoria East: Office Administrator Position posted by Myroof
Office Administrator Position in Pretoria East Available MyRoof.co.za is looking for self-motivated Office Administrators with a vibrant personality. Core...
View Job
Office Administrator Position