Job Title: Management Couple Exclusive Lodge Group A prestigious and award-winning lodge group is seeking an experienced and dynamic Management Couple to oversee the operations of one of its flagship lodges. This is an exceptional opportunity for a couple with a passion for hospitality, guest experience, and the African bush to lead a dedicated team in a world-class setting. Location: [Insert lodge location] Employment Type: Full-time, Live-in position Key Responsibilities: General Lodge Management: Oversee the day-to-day operations of the lodge, ensuring seamless guest experiences Maintain high standards of service, cleanliness, and hospitality across all departments Lead, motivate, and manage the lodge team, fostering a culture of excellence and accountability Ensure all guest needs are anticipated and exceeded Handle guest relations, complaints, and special requests professionally Front Office / Administration / Reservations: Manage guest bookings, check-ins, check-outs, and payments Maintain accurate administrative records and reports Oversee stock control, procurement, and supplier coordination Liaise with head office on budgets, reporting, and HR matters F&B / Kitchen / Guest Experience: Ensure food and beverage operations run smoothly and meet luxury standards Assist with menu planning, service, and hosting where needed Ensure all health, safety, and hygiene standards are adhered to Contribute to delivering memorable, tailor-made guest experiences Requirements: Proven track record as a successful Management Couple in a 4 or 5-star lodge environment Strong leadership, problem-solving, and interpersonal skills Excellent financial acumen and administrative capabilities Hands-on, energetic, and guest-focused with attention to detail At least one member of the couple should have strong F&B or chef experience Both should have excellent communication and organizational skills

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