Bela-Bela: Lodge Manager

About the Role

We are seeking an experienced Lodge Manager to join our distinguished lodge exclusively for adults, offering excellent dining and polished service. As the face of our operation, you will combine operational strength with guest-focused care, ensuring seamless experiences that highlight conservation values and authentic connections to the landscape.

Key Responsibilities

• Manage all aspects of the Lodge
• Maintain and ensure the goodwill of the brand at the property level
• Ensure the developed set of Lodge standards is upheld and maintained
• Ensure that all personnel of the Lodge are up to the highest standards
• Set-up, attend, and direct daily and monthly HOD and staff meetings
• Earmark and develop individuals who show potential to grow into positions
• Implement training and career development plans
• Provide effective leadership through professional management and encouragement of all subordinates, including outsourced services
• Ensure HR policies and procedures, and disciplinary code are upheld and adhered to
• Ensure all statutory requirements in the “Basic Conditions of Employment Act” are maintained by the lodge
• Ensure that all employees are treated in an ethical, fair, and respectful manner
• Compile all operational expenditure & costs for Monthly reporting purposes
• Manage all expenditure following predetermined budgets
• Report and provide supporting documents and information for the request and review of any proposed variable/emergency expenses
• Manage supplier relationships, procurement, and credit relationships
• Ensure compliance with set operational variable costs
• Ensure that correct operating licenses are in place, current, and always up to date

Requirements

• A minimum of 3-5 years working as a Lodge Manager in a 5* Lodge
• Tertiary education in Hospitality / Tourism
• High command of Microsoft Office
• Good working knowledge of Hotel Software or Property Management Systems like OPERA
• Ability to direct and assist the marketing department where necessary
• Strong financial knowledge
• Understanding of and belief in responsible travel philosophy

Qualifications

• Formal education/certifications (Bachelor’s, LLB, Matric, etc.)

Salary & Benefits

Not specified