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Cape Town City Centre: Rental Sales Agent

Cape Town City Centre: Rental Sales Agent

Posted on 2025-07-18 00:00:00

Employer Unspecified
Category Sales
Location Cape Town Region  / Cape Town City Centre

Job Summary

We are looking for a motivated and customer-focused Rental Sales Agent to join our dynamic team. The ideal candidate will be responsible for handling rental bookings, promoting additional products/services, and delivering excellent customer service throughout the rental process. This is a fast-paced, front-line position requiring strong sales ability, communication skills, and attention to detail. Key Responsibilities: Customer Service & Bookings Greet and assist customers in a professional and friendly manner Handle telephone, online, and walk-in rental enquiries and bookings Provide product information, rental options, rates, terms, and conditions Upsell additional services (e.g., insurance cover, GPS, baby seats) Sales & Target Achievement Maximize revenue through effective up-selling and cross-selling Meet or exceed individual and team sales targets Educate clients on rental options and value-added services Administration & Documentation Process rental agreements accurately and efficiently Inspect vehicles with clients and document pre/post-rental conditions Manage payments, deposits, and refunds Fleet Coordination Coordinate with fleet controllers to ensure vehicle availability Assist with vehicle check-ins, check-outs, and cleanliness Liaise with workshop team regarding vehicle servicing or repairs Requirements: Education: Grade 12 (Matric) minimum Experience: Minimum 1–2 years in a customer service/sales or car rental environment Skills: Excellent verbal and written communication (Afrikaans & English) Strong sales ability and negotiation skills Computer literate (MS Office, rental booking systems) Organised with good time management and multi-tasking ability Attention to detail and problem-solving skills Other: Valid driver’s license (Code B/08) – essential Able to work weekends and public holidays as required Professional appearance and manner

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