Port Elizabeth: Odin Education Junior Technical Support Officer posted by Jendmark
Posted on 2025-09-10 00:00:00
| Employer | Jendmark |
|---|---|
| Category | Education/Training |
| Location | Eastern Cape / Port Elizabeth |
Job Summary
Basic Requirements:
- Formal Tertiary education : Grade 12, Technical, IT or Engineering degree advantageous
- Experience : IT, Technology, Education, Community Engagement, Communications
- Driver’s License : Yes
- Languages : English (speak, read, and write)
- Afrikaans (speak, read, and write) optional
To qualify for this YES program, you need to meet the below criteria:
- 18 to 35 years of age
- African race
- Unemployed
- Never been on a YES program before
Job Objectives:
We’re looking for a results-driven Junior Technical Support officer with excellent computer, communication skills and customer service skills to assist in our tech support service centre for our learners, teachers, digital learning officers and Operations team of Odin Education.
Main Tasks and Responsibilities:
- Trouble shoot, Solve and answer level 2 (technical) service tickets raised by any user within our learning system
- Provide top quality assistance, service and communication to the affected users
- Establish, develop and maintain positive relationships with the local Operations team and the remote DLO team
- Become an expert on the Omang software, back end and app side features and functionality
- Replicate technical issues before escalating to the dev team
- Identify bugs and challenges with current software features and design and suggest improvements
- Focus on user experience for continuous improvement
- Identify, assist and report on technical challenges limiting engagement
- Assist with the technical processes linked to production and customisation of devices where necessary
- Training of team members on any back-end or front-end software queries/requirements
- Overlap with operations team to ensure users receive the correct training, communication & knowledge of the Omang device to optimise their engagement
- Achieve and maintain agreed upon technical enhancement and support targets within schedule
- Continuously improve through feedback
Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998
Jendamark Automation reserves the right not to make an appointment. Applications will not qualify the applicant to an interview or appointment, as only shortlisted candidates will be contacted for interviews. Please kindly consider your application unsuccessful if not contacted three weeks after submission/closing date.
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Port Elizabeth
More jobs in Eastern Cape
Browse Education/Training Jobs
Browse Jendmark Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Port Elizabeth: Development Engineer (Automotive) posted by Performit Personnel
We are looking for an experience Development Engineer for a Renowned Automotive Manufacturing Firm in Port Elizabeth.MINIMUM REQUIREMENTSB-TECH OR SIMILAR...
View Job
Development Engineer (Automotive)
Port Elizabeth: Development Engineer (Automotive Components) posted by Headhunters
Our client, a leader in the Automotive Manufacturing Industry, is seeking to employ an experienced Development Engineer to their team based in Port...
View Job
Development Engineer (Automotive Components)
Port Elizabeth: Development Technician (Automotive) posted by Performit Personnel
We are looking for an experience Development Technician for a Renowned Automotive Manufacturing Firm in Port Elizabeth.MINIMUM REQUIREMENTSMATRIC...
View Job
Development Technician (Automotive)
Port Elizabeth: INTERNAL SALES CONSULTANT SALES CONSULTANT (PORT ELIZABETH) posted by MPRTC Recruitment
Qualifications amp ExperienceMatric Grade 12 essentialMinimum 2 yearsrsquo experience in sales or a related role tertiary qualification advantageousStrong...
View Job
INTERNAL SALES CONSULTANT SALES CONSULTANT (PORT ELIZABETH)
Port Elizabeth: Odin Education Content Assistant posted by Jendmark
Basic RequirementsFormal Tertiary education Grade 12, Education related degreediploma advantageousExperience Education, Academic, Contentresource...
View Job
Odin Education Content Assistant
Port Elizabeth: Odin Education Production Assistant posted by Jendmark
Basic RequirementsFormal Tertiary education NSCExperience Education, Community Engagement, Communications, TechnicalDriverrsquos License Code 8 ndash...
View Job
Odin Education Production Assistant
Port Elizabeth: Odin Education Junior Technical Support Officer posted by Jendmark
Basic RequirementsFormal Tertiary education Grade 12, Technical, IT or Engineering degree advantageousExperience IT, Technology, Education, Community...
View Job
Odin Education Junior Technical Support Officer
Port Elizabeth: Cleaning Manager – Gqeberha posted by Time Personnel
REQUIREMENTSnbspMatric, and a relevant qualification advantageous Cleaning Management, Hospitality or related fieldProven experience as a Cleaning Manager...
View Job
Cleaning Manager – Gqeberha
Port Elizabeth: Sales/Client Management Team Member posted by Profile Personnel
Well-established company based in Gqeberha are seeking an experienced dynamic salesperson who can double up as a client relationship manager. Must have 3 to...
View Job
Sales/Client Management Team Member
Port Elizabeth: Production Manager posted by Headhunters
Our client, operating in the Manufacturing Industry is looking to employ an experienced Production Manager to their dynamic team in Port Elizabeth.Previous...
View Job
Production Manager
Port Elizabeth: Millwright (Trade Tested) posted by Headhunters
Our client, a market leader in the Automotive Component Manufacturing Industry, is seeking to employ an experienced trade tested Millwright to their team to...
View Job
Millwright (Trade Tested)
Port Elizabeth: Toolmaker posted by Headhunters
Our client, a leader in the Manufacturing Industry, is seeking to employ an experienced Toolmaker to join their team in Port Elizabeth, Eastern...
View Job
Toolmaker
Port Elizabeth: Bookeeper posted by Headhunters
Our client in Advertising and Marketing space, is currently looking to employ an experienced Bookkeeper, based in Port Elizabeth.A wonderful career...
View Job
Bookeeper
Port Elizabeth: Paraplanner posted by HR Option
Our client is looking for a Paraplanner within the financial sector.Key ResponsibilitiesClient Case Preparation Gather and analyse clientsrsquo financial...
View Job
Paraplanner
Port Elizabeth: Human Resource Administrator posted by Staff Unlimited Recruitment Pty Ltd
Our client a Vehicle Manufacturer is requiring a Human Resource Administrator to join their team.This position requires an HR Administrator, who has a good...
View Job
Human Resource Administrator
Port Elizabeth: Sales Representative – Road Freight posted by Staff Unlimited Recruitment Pty Ltd
Our client is seeking a driven and enthusiastic Sales Representative to join their team in the logistics industry. In this role, you will be responsible for...
View Job
Sales Representative – Road Freight
Port Elizabeth: POS Installation and Support Technician posted by Headhunters
Our client, an IT software company servicing the broader hospitality industry, is currently looking to hire a POS Installation and Support Technician based...
View Job
POS Installation and Support Technician
Port Elizabeth: Electronics Technician posted by Headhunters
Our client in the Manufacturing Sector is currently looking to employ an experienced Electrical Technician to join their dynamic team in Port Elizabeth.An...
View Job
Electronics Technician
Port Elizabeth: Admin / Accounts Assistant posted by Headhunters
Our client, a market leader in their field is looking to employ an Admin Accounts Assistant to their team based in Newton Park.An awesome career...
View Job
Admin / Accounts Assistant
Port Elizabeth: Quality Assurance Engineer posted by Abantu Staffing Solutions
REQUIREMENTSDiploma in Electrical Mechanical Engineering or related fields NQF 6Degree in Electrical Mechanical Engineering or related fields NQF 7 is...
View Job
Quality Assurance Engineer
Port Elizabeth: Injection Moulding Machine Setter posted by Abantu Staffing Solutions
REQUIREMENTSSouth African citizenLevel 4 Plastic Federation Injection Machine Setting Certificate NQF6Problem-solving techniquesAssist with the training of...
View Job
Injection Moulding Machine Setter
Port Elizabeth: Electrical Technician posted by Abantu Staffing Solutions
REQUIREMENTSNational Diploma in Electronics Electrical Automotive Information Technology NQF 6Trade TestUp to 3 years of experience as an Electronics...
View Job
Electrical Technician
Port Elizabeth: General Worker (Newton Park) posted by Swift Human Resources
Position available for a General Worker in Newton Park. Must have Matric, Minimum of 3 years experience in Automotive Parts Non Negotiable, Computer...
View Job
General Worker (Newton Park)
Port Elizabeth: Vehicle Driver (Newton Park) posted by Swift Human Resources
Position available for a Vehicle Driver in Newton Park. Must have Matric, Additional related courses qualifications an advantage. Drivers License, PDP,...
View Job
Vehicle Driver (Newton Park)
Port Elizabeth: Senior Server Engineer posted by RareCruit
Job RoleThe initial role will comprise of monitoring of service dashboards and escalation to tier 23 technicians, whilst in the onboarding phase.More...
View Job
Senior Server Engineer