<p><span style="color:black;"><span style="background-color:rgb(79, 113, 82);">As an F&B Outlet Manager, you will be instrumental in creating exceptional dining experiences for our guests through attentive service, in-depth knowledge, and a warm, approachable demeanor from your team. You will play a pivotal role in shaping unforgettable culinary moments. If youre looking to elevate your career and be part of the future of luxury, this is your moment.</span></span></p><p style="text-align:start"><strong><span style="color:black;"><span style="background-color:rgb(79, 113, 82);">Primary Responsibilities Include:</span></span></strong></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> To control and monitor the staffing levels on a daily basis to ensure that the month to date staffing is kept to budget and managed using the On-Track labour management system.</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> To oversee and control staff rostering, permanent and contract, to ensure adequate coverage according to the business levels.</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> Ensure through regular monitoring of guest feedback, queries and complaints.</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> To report all maintenance and repair problems that require attention to the relevant parties and to ensure</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> To participate in monthly stock-takes as and when required.</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> In liaison with the Food & Beverage Manager, to ensure that the food and beverage costs are maintained.</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> Adhere to revenue and cost budgets and plan operational resources accordingly in order to achieve required targets.</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> Work with the F&B Manager and the Executive Chef on menu planning and pricing.</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> Work with the F&B Manager on creating appropriate wine and beverage lists.</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> Responsible for certain reporting deadlines, payroll & rosters.</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> Monitor and control various operating equipment, standards and inventories.</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> Monitor and control food and beverage costs and variances.</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> Assist in all F&B outlets on a regular or semi-regular basis as and when required.</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> Monitor the revenue, daily number of covers and the average check of the outlet daily.</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> Respond to guest complaints in a timely manner.</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> Work with other F&B Outlet Managers and keep them informed of F&B issues as they arise.</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> Ensure compliance with the outlet SOPs.</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> In the absence of the Assistant F&B Manager, assist with duty manager shifts.</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> Anticipate guests needs, respond promptly, acknowledge all guests and resolve complaints, ensuring guest satisfaction.</span></span></p><p style="text-align:start"><span style="color:rgb(209, 209, 209);"><span style="background-color:rgb(79, 113, 82);"> </span></span></p><p style="text-align:start"><strong><span style="color:black;"><span style="background-color:rgb(79, 113, 82);">What You Bring:</span></span></strong></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> Diploma / Degree from a reputable hotel school.</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> Must have 3-5 years F&B management experience in a luxury hotel environment.</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> Excellent communication and interpersonal skills.</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> Knowledge of silverware advantageous.</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> Good knowledge of food cost, employee scheduling and payroll advantageous.</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> Extensive food and beverage product knowledge & working knowledge of general restaurant operations.</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> Familiar with point-of-sale computers and software.</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> Good financial understanding.</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> Good administrative and organisational skills.</span></span></p><p style="text-align:start"><span style="color:rgb(209, 209, 209);"><span style="background-color:rgb(79, 113, 82);"> </span></span></p><p style="text-align:start"><strong><span style="color:black;"><span style="background-color:rgb(79, 113, 82);">What We offer:</span></span></strong></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> Competitive basic salary and benefits</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> Loyalty and recognition rewards programs</span></span></p><p style="text-align:start"><span style="color:black;"><span style="background-color:rgb(79, 113, 82);"> Employee Assistance & Wellness programs</span></span></p>

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