South Africa: Camp Management Couple posted by HotelJobs

Camp Manager / Administrator Couple or Field Guide

Authentic luxury Camp Kruger National Park

To lead operations at a luxury Tented Camp, nestled deep within the Kruger National Park. Were seeking a dynamic Camp Manager & Lodge Administrator or Field Guide who thrives in remote luxury environments and is ready to deliver unforgettable guest experiences while driving operational excellence.

Operational Management:
Oversee all aspects of daily camp operations in partnership with Lodge Management.
Ensure seamless coordination across departments to maintain high service standards.
Manage logistics, maintenance, and hygiene protocols across camp facilities.
Sales of beverages and handcrafted curios to enhance the guest experience.

Guest Experience
Deliver personalized, world-class hospitality to every guest.
Plan and execute daily activities, including game drives, bush walks, and surprise experiences.
Resolve guest concerns promptly and professionally.

Staff Leadership
Support recruitment, training, and performance management of camp staff.
Foster a culture of excellence, respect, and continuous development.
Uphold disciplinary protocols and resolve internal conflicts with integrity

Financial Oversight
Assist in budget development and cost control measures.
Maintain accurate inventory and financial reporting systems.
Conduct monthly, quarterly, and annual stock takes.

Compliance & Sustainability
Ensure adherence to SAN-Parks regulations, environmental standards, and safety protocols.
Maintain up-to-date licenses and permits for camp operations and staff.
Champion eco-conscious practices and community development initiatives.

Health & Safety
Implement emergency procedures and uphold sanitation and food safety standards.
Ensure medical readiness and trauma response capabilities.

Reporting & Communication
Provide regular performance updates to senior management.
Maintain clear communication channels with staff, guests, and leadership

Continuous Improvement
Analyse feedback to identify areas for enhancement.
Introduce innovative ideas aligned with the Imbali Safari Lodge brand.

Minimum Experience & Requirements

• Minimum 3 years experience in camp or lodge management.

• Strong leadership, interpersonal, and crisis management skills.

• Must demonstrate maturity, professionalism, and excellent communication skills.

• Valid drivers license and off-road driving proficiency.

• First aid training and basic mechanical/electrical knowledge are beneficial.

• Proficient in Microsoft Office.

• Knowledge of Kruger Park geography preferred.

• Familiarity with South African tourism regulations and Acts.

• Fluency in English; Shangaan or related African language advantageous.

• Knowledge of foreign languages would be advantageous.

• Warm, professional, and guest-centric demeanor.

• Adaptable, resilient, and composed under pressure.

• Detail-oriented with high standards of cleanliness and presentation.

• Self-disciplined, punctual, and respectful.

• Passionate about flora, fauna, and cultural engagement

• Capable of working independently, handling pressure, and taking full responsibility for tasks.

Salary market related – including accommodation.

Camp Manager / Administrator Couple

Authentic luxury Camp Kruger National Park

To lead operations at a luxury Tented Camp, nestled deep within the Kruger National Park. Were seeking a dynamic Camp Manager & Lodge Administrator or Field Guide who thrives in remote luxury environments and is ready to deliver unforgettable guest experiences while driving operational excellence.

Operational Management:
Oversee all aspects of daily camp operations in partnership with Lodge Management.
Ensure seamless coordination across departments to maintain high service standards.
Manage logistics, maintenance, and hygiene protocols across camp facilities.
Sales of beverages and handcrafted curios to enhance the guest experience.

Guest Experience
Deliver personalized, world-class hospitality to every guest.
Plan and execute daily activities, including game drives, bush walks, and surprise experiences.
Resolve guest concerns promptly and professionally.

Staff Leadership
Support recruitment, training, and performance management of camp staff.
Foster a culture of excellence, respect, and continuous development.
Uphold disciplinary protocols and resolve internal conflicts with integrity

Financial Oversight
Assist in budget development and cost control measures.
Maintain accurate inventory and financial reporting systems.
Conduct monthly, quarterly, and annual stock takes.

Compliance & Sustainability
Ensure adherence to SANParks regulations, environmental standards, and safety protocols.
Maintain up-to-date licences and permits for camp operations and staff.
Champion eco-conscious practices and community development initiatives.

Health & Safety
Implement emergency procedures and uphold sanitation and food safety standards.
Ensure medical readiness and trauma response capabilities.

Reporting & Communication
Provide regular performance updates to senior management.
Maintain clear communication channels with staff, guests, and leadership

Continuous Improvement
Analyse feedback to identify areas for enhancement.
Introduce innovative ideas aligned with the Imbali Safari Lodge brand.

Minimum Experience & Requirements

• Minimum 3 years experience in camp or lodge management.

• Strong leadership, interpersonal, and crisis management skills.

• Must demonstrate maturity, professionalism, and excellent communication skills.

• Valid drivers licence and off-road driving proficiency.

• First aid training and basic mechanical/electrical knowledge are beneficial.

• Proficient in Microsoft Office.

• Knowledge of Kruger Park geography preferred.

• Familiarity with South African tourism regulations and Acts.

• Fluency in English; Shangaan or related African language advantageous.

• Knowledge of foreign languages would be advantageous.

• Warm, professional, and guest-centric demeanor.

• Adaptable, resilient, and composed under pressure.

• Detail-oriented with high standards of cleanliness and presentation.

• Self-disciplined, punctual, and respectful.

• Passionate about flora, fauna, and cultural engagement

• Capable of working independently, handling pressure, and taking full responsibility for tasks.

Salary market related – including accommodation.

Please Note – While all applications are valuable, well reach out directly to candidates who best meet the clients requirements.