Job Description
Cape Town – Western Cape – South Africa
- Ensure all staff have cyber protection with virus protection software.
- Ensure IT systems are regularly updated.
- Assist staff in setting up IT systems and connecting them to the correct servers.
- Set up and maintain Mikros system.
- Manage all staff emails and monitor for possible hacking threats.
- Ensure that guest Wi-Fi is working optimally.
- Assist in connecting room TVs to the internet server.
- Ensure card machines are functional to receive payment.
- Ensure hotel room access cards can be programmed.
- Ensure telephone systems form all properties are connected and that the extension codes are working.
- Ensure IT systems are POPI compliant.
- Ensure no pirated copies of computer programs are used.
- Write or customize computer software to accomplish the work.
- Ensure all security cameras are functional and that footage is stored securely.
- Manage the IT systems of all properties and ensure it is running optimally.
- Manage all properties and departmental servers.
- Design and ensure implementation of information management programs, and services in varied media.
- Ensure that only authorized personnel have access to specified servers.
- Integrate information from diverse sources, often involving large amounts of information.
- Conduct ongoing risk analysis, recognizing strategic opportunities for success as well as potential risks, and adeptly shift orientations to deal with them.
- Develop strategies for dealing with multi-dimensional issues (e.g., national, bilateral, multi-lateral, and multi-sectorial).
- Evaluate Information Technology needs.
- Evaluate effectiveness of Information Technology systems and computer software.
- Advise on optimal information management approaches to support business and program delivery.
- Evaluate the effectiveness and efficiency of the solution after it has been implemented and identify needed changes.
- Develop conceptual frameworks that guide analysis by describing patterns of complex relationships among elements and events in the operating environment.
- Quickly identify relevant and irrelevant information when reading complex documents.
- Identify alternate solutions, including some that are not based on precedent.
- Know when to seek expertise to discern and compare information or to clarify a problem.
- Maximize on available technology to identify relevant information.
- Quickly processes large volumes of information discerning between relevant and irrelevant information.
- Perform highly specialized and complex tasks relating to specific systems.
- Develop and/or implement programs and processes aligned with the strategic direction and vision.
- Monitor current developments and trends that may affect implementation of organizational direction, programs or plan.
- Identify and act on opportunities to enhance organizational outcomes, or to advance organizational goals.
- Ensure the most cost-effective systems and programs.
- Grade 12/Matric Certificate essential.
- Microsoft Certification or similar.
- Qualification in IT or computer systems not essential but preferred.
- Minimum of 5 years in IT Management role.
- MS Server and Desktop operating systems.
- MS Office, MS SQL, Hosted Microsoft Exchange and Mimecast.
- VMware and Citrix.
- Sage VIP, Pastel Partner and Evolution.
- Sophos Firewalls and Antivirus.
- Cloud based Back-up Facility.
- Communication: Able to read, write and converse in English. Comprehension.
- Cognition/Thinking: Analytical and Strategic Thinking. Problem Solving.
- Interaction with Others: Influencing others. Teamwork.
- Personal Effectiveness: Adaptability and Flexibility. Attention to Detail/Quality. Ethics and Integrity. Continuous Learning.
- Management/Leadership: Coaching and Mentoring. Fiscal Accountability. Staff Management. Strategic Vision.
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