Cape Town: Senior Inbound Consultant (Hybrid) – Cape Town posted by HotelJobs

Inbound DMC based in Cape Town is looking for a Senior Inbound Consultant

Specializing in crafting exceptional experiences for discerning travellers from around the world with focus on the North America market, you will be curating bespoke journeys through Southern & East Africa that leave lasting impressions.

You will be responsible for providing outstanding inbound travel services to clients, including itinerary planning, creating and managing bookings and providing accurate travel documentation & information. You will also maintain relationships with suppliers and handle any issues that may arise while clients are travelling.

Remote / hybrid candidates will be considered.

Duties:

Planning, quoting and designing journeys throughout Southern and East Africa timeously and accurately

Managing all aspects of tours from quoting through to post tour file closure

Ensuring your in-country guest tours run smoothly and without error

Being on call for your in-country guests after hours while they are travelling

Tour administration to be maintained and accurate

Booking all services for your tours

Coordinating all invoicing / payments for your tours with accounts

Reconfirmation of all services prior to travel

Preparation of Travel documents

Requirements:

Grade 12

Formal Travel & Tourism qualifications

Minimum 3 years of proven experience as a luxury inbound travel as a consultant

Exceptional interpersonal and communication skills, with the ability to interact effectively with high-profile clients & agents

Knowledge of luxury travel destinations, accommodations, and experiences in Southern and/or East Africa

Excellent written and verbal command of the English language

Proficiency in Tourplan is essential

Proven ability to work effectively in a team and independently.

Crisis management and problem-solving skills.

Attention to detail and organizational skills.

Ability to handle high volumes of work without compromising on accuracy

Working with a sense of urgency and meeting deadlines