Job Description
Job Title: Van Assistant
Duties and Responsibilities:
- Assist the driver with loading and unloading parcels from the delivery van.
- Ensure all parcels are correctly sorted and organized for delivery.
- Help with delivering parcels to customers, obtaining signatures or proof of delivery.
- Handle parcels carefully to avoid damage or loss.
- Support the driver in navigating routes and managing delivery schedules.
- Maintain accurate records of deliveries and collections.
- Communicate effectively with the driver, dispatch, and customers.
- Maintain cleanliness and orderliness of the van.
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- Adhere to all health and safety regulations and company policies.
- Report any issues such as missing parcels, damaged goods, or delivery problems promptly.
Minimum Requirements:
- Matric / Grade 12 or equivalent (advantageous but not essential)
- Previous experience in courier, delivery, or warehousing (preferred)
- Ability to lift and carry parcels weighing up to 25 kg safely
- Good communication and customer service skills
- Physically fit and able to work in a fast-paced environment
- Reliable, punctual, and team-oriented
- Basic literacy and numeracy skills
- Willingness to work flexible hours, including early mornings or weekends if required
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