Job Description
Role Description:
This is not your ordinary customer service role, this needs someone with a curious mind, who has done Tier 3 customer service
Well spoken, must have customer service at least 4 years, must have received escalated calls
Ideally someone that works or has worked in a complaints departments
Skill Required:
- Call answering (CR Team & Complaints)
- Manage Complaints & CR Team boards (first touch)
- Work with Credit Control & Offboarding to assist with customer disputes
- Investigate customer disputes
- Allocation of disputes to appropriate business areas
- Support Complaints/CR Team & Escalations
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Keep track of all your job applications in a spreadsheet, including company names and application dates.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
South Africa: Sous Chef – Luxury Island Resort – Madagascar | Lb posted by Kendrick Recruitment
Are you a culinary visionary ready to make your mark on the world of luxury hospitality? Kendrick Recruitment is now…
View JobSouth Africa: Senior Field Guide – Luxury Private Game Lodge – Northern Zululand, Kzn | Lvdw posted by Kendrick Recruitment
Senior Field Guide Wanted! Join a luxury private game lodge in Northern Zululand, KZN, and take your safari career to…
View JobSandton: Private Chef / Butler Hyde Park posted by Chefs Recruit
Private chef / Butler Hyde Park House hold seeks highly skilled chef butler to join team, Candidate should be well…
View JobCape Town Region: Head Chef Qatar posted by Chefs Recruit
Head Chef Qatar Large Restaurant group with upmarket casual dining restaurants to high end dinning, around the Arabian gulf. To…
View JobSouth Africa: Field Guide – Luxury Private Game Lodge – Northern Zululand, Kzn | Lvdw posted by Kendrick Recruitment
Field Guide Wanted! – Luxury Private Game Lodge | Northern Zululand, KZN Step into the bush and join a luxury…
View JobSouth Africa: Field Guide & Foh Couple – Luxury Lodge – Greater Kruger | Lvdw posted by Kendrick Recruitment
Calling All Safari Lovers! Kendrick Recruitment is on the hunt for a dynamic FOH & Field Guide couple to join…
View Job
Browse Employers
Job Alerts