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Hout Bay: Housekeeper posted by Craven Cottage CC

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Job Description

Duties:
 
Upkeep and cleaning of rooms and communal guest areas
Perform turndown and general housekeeping services to facilitate a seamless stay for hotel guests
Exceeding guests’ expectations, from arrival to departure in all areas of their stay
Ensuring that all guests’ special requests, requirements are communicated clearly and are met by all departments
Deliver exceptional service
Thinking out of the box to make guests’ stay exceptional
Adhere to and maintain Health and Safety standards
 
Requirements:
 
Grade 12
Minimum of 2 years of housekeeping experience in a luxury hotel or similar
Knowledge of cleaning products, techniques and methods
Excellent time keeping
Ability to follow SOP standards
Attention to detail
Ability to remain calm and professional under pressure
Impeccable grooming standards
Personal and professional integrity
Good communication skills in English
High level of physical endurance
Able to work shifts including evening shifts



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