Cape Town City Centre: Technical Pre-Sales and Trainer – CPT (Networking and CCTV Products)

Key Responsibilities Pre-Sales Technical Support Collaborate with sales teams to identify customer needs and provide technical solutions. Give product presentations and demonstrations. Assist in preparing technical proposals, network diagrams, and BOMs. Support proof-of-concept projects and pilot installations. Solution Design Design end-to-end networking and surveillance solutions using products. Recommend optimal configurations, firmware, and feature sets to meet client needs. Provide input for large-scale tenders, RFQs, and project bids. Training C Enablement Deliver product and technical training to partners, resellers, and internal staff. Assist in creating and updating technical documentation, datasheets, and user guides. Customer Engagement Attend client meetings with account managers to provide technical consultation. Assist with site surveys, solution sizing, and integration planning. Handle pre-sales technical queries via email, phone, and live demos. Market C Product Knowledge Stay up to date with product updates, competitor offerings, and industry trends. Provide feedback to the product management team on market needs and product gaps.