Hospitality and Outdoor- New Vacancy- General Manager Luxury Lodge- Madikwe (Northwest) Requirements A relevant tertiary qualification in either Management or Hospitality (Highly Beneficial) A minimum of 3 years General Management/or 5 years senior lodge management experience, Essential. (High End, Luxury Establishments) International experience highly beneficial Good financial acumen (English) Excellent people skills Hosting and guest interaction Well experienced in all aspects of the lodge operation: HR, Finance (Budgeting/Forecasting), F&B, FOH, Guest Interaction, Project management, Maintenance, Housekeeping etc. Computer literate Valid drivers license Regrettably not pet/child friendly Package on offer R Negotiable pm, Gross (Depending on Experience) Live in and meals Medical aid and Provident Fund Starting Date: November 2025

Hospitality and Outdoor General Manager Luxury Lodge Namibia Requirements Dual citizenship/valid work permit for Namibia (Non-Negotiable) A relevant tertiary qualification in either Management or Hospitality At least 3 years Management experience in Luxury establishments Previous experience in remote lodges is highly beneficial Be energetic, proactive and a well-developed concept of delivering a world-class guest experience Strong communication and interpersonal skills Excellent financial acumen and computer skills including skills in Access Knowledgeable in lodge operations in all departments Be a strong leader, a great mentor and have outstanding employee coaching and development skills Excellent organisational and management skills with attention to detail Be well presented, honest, diligent and a self-motivator Must have an outgoing, warm and friendly personality Responsibilities Relationship building with staff, guests, government departments, the community and the industry Building Corporate Social Responsibility Be business efficient and knowledgeable of HR structures working with HR staff, overall responsibility of HR ensuring correct execution Plan staffing levels and empower employees to take responsibility for their jobs Product development and be engaging with all associated Manage resources and analyse the impact sustainability has on the business as well as reduce the Carbon Footprint Financial Management, Forecasting, Health and Safety Plan, evaluate and improve efficiency of business processes Manage the preparation and maintenance of reports Maintain communication with all HODs, regional manager, the director and others within the organisation Ensure the lodge and brand taken to the next level of service standards CAPEX structuring, planning responsibility, budget creation and management Create strategy for guest delight, staff welfare, health and safety training Work with departments to ensure &Beyond Lodge and Service standards are maintained as well as costs and budgets not exceeded Hosting of all Agents, Media and VIP Groups Perform other duties and responsibilities as assigned Package on Offer Salary Market Related Live in Start date: ASAP

Job Title: General Manager Location: North West Province Large Resort Industry: Hospitality Appointment Type: Permanent Recruitment Payment Type: Very competitive Monthly Salary + Live in + Benefits Closing Date: 15 October 2025 Job Summary My Client is seeking a highly driven, experienced, and results-oriented General Manager to lead and oversee all aspects of large-scale cleaning and housekeeping operations across a premier hospitality resort. The position requires a strong leader with proven success in managing complex operations, delivering exceptional service standards, and optimizing financial performance. This is a senior leadership role where you will be responsible for driving operational excellence, managing multiple teams across hotels and time-share properties, and ensuring compliance with industry regulations and organizational standards. The ideal candidate will bring strong strategic acumen coupled with hands-on operational expertise. Key Responsibilities Oversee daily cleaning and housekeeping operations across hotel rooms, time-share units, public spaces, and back-of-house areas. Lead; manage, and mentor a large workforce including Operations Managers, Housekeepers, Contract Managers, Supervisors, and cleaning staff. Develop and manage departmental budgets, ensuring financial efficiency and adherence to cost controls. Set and monitor performance targets related to cleanliness, service delivery, guest satisfaction, and operational efficiency. Implement proactive strategies and best practices to continuously improve standards and service outcomes. Collaborate closely with internal departments to ensure seamless guest experiences. Ensure full compliance with health, safety, hygiene, and quality standards. Produce accurate reports, insights, and recommendations for senior stakeholders. Maintain effective communication channels across all operational levels. Required Qualifications & Experience Minimum of 5 years senior management experience within the hospitality sector, preferably in resort or hotel environments. Strong background in large-scale cleaning operations and team leadership. Relevant tertiary qualification (Diploma or Degree) in Hospitality, Operations Management, or related field. Previous experience with outsourced or contract-based cleaning services at General Manager level (advantageous). Demonstrable financial acumen, with strong skills in budgeting and cost control management. Proven ability to work under pressure in high-demand environments. Skills & Competencies Exceptional leadership and team development skills. Excellent communication skills, both written and verbal (English essential). Strong organizational, planning, and time management abilities. Report writing, analytical, and problem-solving skills. Hands-on operational management style with strategic oversight. Proficiency in computer systems and relevant software. Key Attributes Results-oriented with a proven track record of driving operational performance. Strategic thinker with the ability to execute plans effectively on the ground. Proactive; adaptable, and solutions-focused. Strong interpersonal skills with the ability to motivate and inspire teams. Medically fit, reliable, and professional. Other Requirements Valid Code 08 Drivers License. Clear criminal record. Willing to reside within the North West Province or relocate as required.