Job Description
About the Role
As an IT Support Specialist in our Johannesburg office, you will play a crucial role in delivering high-quality IT support services to our internal users. You will be responsible for maintaining cloud environments, ensuring systems are secure, stable, and efficient, and gaining exposure to cloud infrastructure, cybersecurity tools, and enterprise-grade technologies.
Key Responsibilities
- Provide first- and second-line IT support to internal users (hardware, software, and cloud-based systems)
- Manage and support Azure Active Directory (AD) and Microsoft Intune environments
- Troubleshoot and resolve issues across Windows Server and Linux systems
- Support and maintain cloud-based infrastructure and services
- Monitor systems, alerts, backups, and overall environment health
- Assist with user access management , permissions, and security controls
- Support email security and endpoint protection platforms (e.g. Mimecast and Defender)
- Assist with SharePoint administration and user access
Requirements
- 0-2 years’ experience in an IT support / systems support role
- Hands-on experience with Azure Active Directory (AD)
- Experience supporting Windows Server environments
- Exposure to Microsoft Intune
- Solid troubleshooting and user support skills
- Basic understanding of cloud environments and networking
Qualifications
- Microsoft Certified: Azure Administrator Associate
- Microsoft Certified: Security, Compliance, and Identity Fundamentals
- Microsoft Certified: Modern Desktop Administrator Associate
- CompTIA Network
- CompTIA Security
- Preferred certifications include Privileged Identity Management (PIM) and LAPS, SharePoint, Jira, Microsoft Defender for Endpoint / Cloud, and Microsoft Sentinel or SOC
Salary & Benefits
Salary details not specified in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Gauteng
In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.
Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.
Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.
The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.
For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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