Gauteng: CUSTOMER SERVICES AGENT posted by Phakisa Holdings

CUSTOMER SERVICES AGENT

Location: Kempton Park
Type: Ongoing Contract 
Seniority Level: Mid-Career (3 yrs exp)
Report to: Operations

Duties and Responsibilities:

• Gr 12 qualification required
• Comprehensive knowledge of the Courier and Warehousing Industry (domestic & international)
• Strong administration and organizational skills
• Excellent interpersonal, negotiation, and problem-solving skills
• Good verbal and written communication skills
• Ability to work independently and under pressure

Skills Required:

• Strong administration
• Analytical & mathematical
• Great organisational & time management skills
• Good interpersonal skills
• Excellent telephone etiquette
• Client & negotiation skills
• Problem-solving abilities
• Verbal & written communication skills
• Independent work capability
• Geographical knowledge of Southern Africa
• Computer literacy in Microsoft Office
• Knowledge of Ship logic or similar software packages

Sectors:

Admin, Office & Support, Logistics, Warehouse & Freight

Functions:

Office Administrator
Skills: Customer Service