Cape Town City Centre: AV / Boardroom Support Technician

We’re looking for a hands-on Audio Visual (AV) / Boardroom Support Technician to manage and maintain boardroom technology and audio-visual systems. The ideal candidate will ensure seamless meeting experiences through effective setup, troubleshooting, and maintenance of AV equipment and collaboration tools. What you’ll do: Set up, operate, and support boardroom and meeting room AV systems (displays, microphones, cameras, conferencing tools, etc.) Provide technical support for video conferencing platforms (e.g., MS Teams, Zoom, Webex) Troubleshoot hardware and connectivity issues in real time Perform routine maintenance, updates, and testing of AV and networked systems Assist with equipment upgrades and installations Collaborate with IT to ensure system compatibility and uptime Provide user training or guidance when needed Your Expertise: 2 years’ experience in an AV support or boardroom technology role Strong knowledge of video conferencing tools, display systems, and sound setup Good problem-solving and communication skills Ability to work independently and respond quickly to support requests Qualifications: Matric (Grade 12) Relevant IT or AV technical certification (e.g., CompTIA A, N, Crestron, Extron, or equivalent) Nice to Have: Experience with Crestron, Polycom, Logitech, or similar AV solutions Basic networking knowledge (LAN/WAN, IP configuration, etc.)