South Africa: Assistant Manager Or Duty Manager – Greater Kruger posted by Phoenix Recruitment

Luxury 5* Relais & Châteaux Safari Lodge in the Greater Kruger area is looking for a hands-on, attentive and guest-centric Assistant Manager or Duty Manager wanting to grow into an Assistant Management position. This role is ideal for someone who thrives in a luxury lodge environment – a natural leader who believes that true hospitality lies in the details , in the warmth of a greeting and in the seamless orchestration of an unforgettable stay. Duties: Oversee and support daily lodge operations, ensuring the highest standards of guest experience. Coordinate between departments (Front of House, Housekeeping, Kitchen, and Maintenance) to maintain smooth daily flow. Host and engage with guests in a warm, professional, and authentic manner. Assist with staff training, motivation, and team development. Handle guest feedback with care and professionalism, ensuring swift resolutions. Support management with reporting, stock control, and operational planning. Uphold brand standards and ensure the lodge environment reflects Jabulani’s values of excellence, care, and respect. Requirements: Grade 12 A formal hospitality qualification Minimum of 3–5 years’ lodge or hospitality management experience (luxury environment preferred). Strong interpersonal and communication skills with a guest-first attitude. Exceptional attention to detail and organisational skills. Ability to lead and inspire a multicultural team with respect and empathy. Computer literate (MS Office, Lodge Management systems advantageous). Valid driver’s license and PDP (preferred). Willingness to live on-site and work flexible hours in a remote environment. Package on offer: Salary Neg DOE Live in (single live in) Pension Cycles: 3 weeks on 1 weeks off Uniform