Job Description
About the Role
The HotelJobs team is seeking a highly skilled and experienced IT Manager to join our property in Cape Town. As the backbone of our information technology operations, you will be responsible for managing and effectively operating the daily operations of our resort’s IT systems, ensuring seamless guest experiences, and supporting business objectives. With your technical expertise and hospitality knowledge, you will play a vital role in driving innovation, efficiency, and compliance within our organization.
Key Responsibilities
- Analyze information and evaluate results to choose the best solution and solve problems.
- Inspect and ensure the maintenance of IT equipment or the IT environment.
- Ensure that computer and network operations are monitored at the property.
- Manage IT activities to ensure the property infrastructure and applications systems are functional at all times.
- Follow brand standards for system make, model, configuration, as well as processes.
- Maintain inventories of hardware, software, software licenses, vendors.
- Maintain user access to systems, including validating approvals of access requests/changes/removals, and timely action to avoid impact on business or risk.
Requirements
- Detailed knowledge of operating systems including current versions of Windows server and desktop OS.
- Knowledge in the management & operations of PMS (Opera Cloud/On-prem), POS, PABX/Voicemail/Call Accounting, SPA system, Sales & Catering preferred.
- Telecommunications knowledge and experience, including VOIP and videoconferencing.
- Network architecture and systems design knowledge and experience, including VMWare and Wireless infrastructure, IPTV and VLAN.
- Certification or equivalent experience in one or more of the following: MCSE, CCNA, CCNP.
Qualifications
- Previous experience as an IT professional is required.
- Degree or Diploma /Accreditation in IT or related field from a recognized institute is preferred.
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How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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