Job Description
About the Role
Our Client, a well-established boutique call centre in Durban, is seeking an experienced Debt Collection agent to join their UK campaign. As a key member of the team, you will be responsible for managing customer interactions and resolving outstanding debts.
Key Responsibilities
- Handle customer calls to collect debt payments
- Manage debtor relationships and negotiate payment plans
- Maintain accurate records of customer interactions and debt balances
Requirements
- Matric
- Minimum 3 years of experience in Debt Collection with UK experience
Qualifications
- Completed secondary education (Matric)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Telecommunication Jobs in Kwazulu-Natal
In Kwazulu-Natal, the telecommunication industry is undergoing rapid transformation, driven by technological advancements and growing demand for digital services. Typically, job opportunities in this sector are available across various sectors, including technology and financial services. As a result, careers in telecommunications often involve working with diverse stakeholders to deliver innovative solutions.
Salaries for roles within the telecommunication industry can vary widely depending on factors such as level of experience, company size, and specific job function. Generally, salaries tend to be higher at larger companies and in more senior positions. For example, a common salary range for entry-level positions might fall between R300 000 – R600 000 per annum, while more senior roles could command figures ranging from R800 000 – R1,500 000 or more, depending on the specific requirements of the position.
Common skills required for roles in telecommunications include proficiency in programming languages such as Java, Python, and C++, as well as knowledge of networking protocols and cloud computing platforms. Typically, candidates with experience working with IT systems, data analysis, and problem-solving are well-suited to this field. Additionally, strong communication and project management skills are often essential for success in telecommunication roles.
Industry sectors commonly employing telecommunication professionals include the technology industry, financial services sector, and manufacturing sector. These industries require expertise in areas such as network management, cybersecurity, and data analytics to stay competitive. Other sectors, such as healthcare and government, also increasingly rely on telecommunications solutions to improve service delivery.
Career development opportunities abound for those interested in pursuing a career in telecommunication. Typically, starting with entry-level positions or internships can provide valuable experience and skills. Many companies offer training programs, mentorship initiatives, and professional certifications to help employees advance their careers. As the industry continues to evolve, it’s essential to stay adaptable, continuously update skills, and expand professional networks to remain competitive in this rapidly changing field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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