Job Description
About the Role
Fusion Personnel is seeking a highly skilled Internal Sales Administrator to join our team in Durban. As an integral part of our sales team, you will be responsible for providing exceptional customer service, managing sales orders, and supporting our external sales representatives. With a strong background in internal sales administration, you will play a crucial role in driving sales growth and ensuring seamless day-to-day operations.
Key Responsibilities
- Greet and assist showroom clients, ensuring a high standard of customer service
- Achieve and exceed sales targets through effective selling, negotiation, and deal closure
- Handle customer enquiries promptly while maintaining strong customer relationships
- Support External Sales Representatives with quotations and sales administration
- Accurately process sales orders, quotations, returns, and back orders using strong product knowledge and attention to detail
- Proactively follow up on sales, orders, and faulty units to ensure timely resolution
- Maintain up-to-date product, technical, market, and competitor knowledge to support sales growth
- Communicate customer feedback, purchasing trends, and market insights to the Sales Manager
- Work efficiently in a fast-paced environment while ensuring accurate administration
- Provide clear communication and professional switchboard support when required
Requirements
- 3 – 5 years of experience in Internal Sales Administration
- Candidate must come from a Technical Industry
- Valid South African driver’s license and reliable transport
- Excellent negotiation and communication at all levels
- MS Office and Syspro proficiency (advantageous)
- Strong attention to detail is essential for this role
Qualifications
Matric (Essential)
Salary & Benefits
Salary details not specified, please contact Fusion Personnel for further information.
[Note: Since the salary was not mentioned in the original job description, I have left it blank. If you need to add a salary range or other benefits, please include them according to your company’s policies.]
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT Sales Jobs in Kwazulu-Natal
The IT sales industry in Kwazulu-Natal, South Africa is generally thriving, with a steady demand for skilled professionals to drive technology adoption and solutions across various sectors. Typically, IT sales roles are found in industries such as financial services, technology, manufacturing, and healthcare, where companies seek to leverage technology to improve operations and competitiveness. These roles often require collaboration between sales teams and other departments, making communication, negotiation, and problem-solving essential skills.
Salary ranges for IT sales professionals in Kwazulu-Natal can vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. Generally, entry-level positions may start around R400 000 to R600 000 per annum, while senior roles can exceed R1 million per year. However, these figures are subject to variation and should not be taken as a definitive guide.
Common skills required for IT sales roles in Kwazulu-Natal include proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint; experience with CRM software and sales tools such as Salesforce or HubSpot; strong communication and interpersonal skills; ability to analyze complex technical information and articulate it to clients; knowledge of industry-specific solutions and trends; and a solid understanding of sales methodologies and strategies. Other valuable skills include data analysis, problem-solving, and adaptability.
Industry sectors commonly employing IT sales professionals in Kwazulu-Natal include the technology industry, which encompasses software development, hardware manufacturing, and ICT services; financial services sector, which includes banking, insurance, and asset management; and manufacturing sector, where companies seek to leverage technology to improve production efficiency and supply chain management. The healthcare sector is also a growing area for IT sales professionals, as companies invest in digital solutions to enhance patient care and operational efficiency.
Career development opportunities for IT sales professionals in Kwazulu-Natal are diverse and varied. Typically, experienced sales professionals can move into leadership roles, such as sales manager or account manager, or transition into other areas of the business, such as sales strategy, training, or consulting. Additionally, many companies offer training and development programs to enhance skills and knowledge, enabling professionals to adapt to changing industry trends and requirements.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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