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Somerset West: Administrative Assistant: Service & Repair Division

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Job Description

Purpose of the Role: To provide comprehensive administrative support to the Repairs & Service Division by coordinating repair activities, maintaining accurate records, supporting technicians and clients, and ensuring efficient service delivery in line with company standards Key Responsibilities Include But Are Not Limited To Logging and tracking all repair and service requests Coordinating with technicians and clients to schedule repairs efficiently Communicating with clients and internal teams regarding job status and expected completion times Processing quotations, purchase orders, and invoicing Maintaining and updating repair and service tracking sheets on a daily basis Ordering and managing repair parts and consumables as required Preparing reports relating to repair and service activities Processing warranty claims Ensuring compliance with safety and quality standards Handling all administrative tasks related to the Repairs & Service Division, including filing and correspondence Criteria Minimum of 5 years experience in an administrative role within a client servicedriven environment Strong administrative and organisational skills High attention to detail Strong problem-solving ability Excellent client service orientation with a sense of urgency Clear and professional communication skills Fluent in English and Afrikaans, spoken and written Must reside in the Somerset West / Helderberg surrounding area

How to Apply

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About Admin / clerical / secretarial Jobs in Cape Town Region

The admin, clerical, and secretarial roles in Cape Town region are typically found across various industries, with the financial services sector often being a common employer. Generally, these positions require administrative support to ensure efficient office operations, communication, and record-keeping. Typically, individuals in this field work in a fast-paced environment, providing essential support to teams and organisations.

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In terms of compensation, salaries for admin, clerical, and secretarial roles vary widely depending on factors such as experience, company size, industry sector, and level of seniority. Broadly speaking, common salary ranges for these positions range from R30 000 to R60 000 per annum, although it’s essential to note that actual salaries can differ significantly based on individual circumstances. For example, experienced professionals in larger organisations or those working in high-demand industries may earn higher salaries.

Common skills required for admin, clerical, and secretarial roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, time management, and adaptability. Additionally, having experience with HR systems, accounts payable, and inventory management can be beneficial in some instances. Typically, individuals in this field are expected to be highly organised, efficient, and able to work well under pressure.

These roles are commonly found in a range of industries, including financial services, technology, manufacturing, and healthcare. In the finance sector, for instance, administrative professionals may support investment teams or manage accounts payable and receivable. In the technology industry, they may provide technical support or assist with project coordination. Manufacturing organisations often require admin staff to handle logistics, inventory management, and order processing.

Career development opportunities for individuals in this field are generally good, with many graduates progressing into senior administrative roles or moving into related fields such as human resources, marketing, or business administration. With experience and additional training, admin professionals can advance to specialist positions, such as executive assistants, operations managers, or team leaders.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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