Job Description
About the Role
We are seeking an experienced Claims Clerk to join our team in Durbanville. The ideal candidate will have a strong background in claims management, excellent communication skills, and the ability to work under pressure.
Key Responsibilities
- Receive, review, and process claims from customers, suppliers, and carriers.
- Investigate claims by gathering supporting documentation such as delivery notes, waybills, proof of delivery, photos, and incident reports.
- Verify claim validity against contractual terms and transport agreements.
- Maintain accurate records of claim details, actions taken, and outcomes.
- Act as the main point of contact for customers and internal teams regarding claim status.
Requirements
- Previous experience in transport, logistics, or supply chain administration.
- Strong attention to detail with excellent organizational skills.
- Ability to handle sensitive and sometimes disputed matters with professionalism.
- Good communication skills (written and verbal).
- Proficiency in MS Office (Excel, Word, Outlook); experience with TMS (Transport Management Systems) is an advantage.
Qualifications
Matric NQF Level 4
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Cape Town City Centre
The admin, clerical, and secretarial sector plays a vital role in the Cape Town City Centre job market, typically employing individuals to provide administrative support to various industries. Generally, these roles are common in sectors such as finance, technology, and manufacturing, where efficient organisational skills are essential. Often, these positions require adaptability and a strong work ethic.
Typically, salaries for admin, clerical, and secretarial roles in Cape Town City Centre vary widely depending on factors like experience, company size, and industry sector. Broadly speaking, entry-level positions often fall within the R25 000 to R35 000 per annum range, while more senior roles may command salaries between R40 000 and R70 000 per annum. However, it’s essential to note that actual salaries can differ significantly based on individual circumstances.
Common skills for admin, clerical, and secretarial roles in Cape Town City Centre include proficiency in Microsoft Office software, strong communication and interpersonal skills, attention to detail, organisational abilities, time management, and basic computer programming skills. These skills are often essential for performing tasks such as data entry, record-keeping, and customer service.
The admin, clerical, and secretarial sector is also common in the financial services sector, technology industry, manufacturing sector, and other industries that require administrative support. In these sectors, individuals with strong organisational and communication skills are in high demand.
Career development opportunities for individuals in admin, clerical, and secretarial roles in Cape Town City Centre often involve progression to senior administrative positions or transition into related fields like human resources, project management, or business administration. With experience and additional training, individuals can also explore career paths in areas like business analysis or data analysis.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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