Johannesburg: Rental Administrator

REQUIREMENTS Minimum education (essential): National Senior Certificate Tertiary education would be advantageous Minimum applicable experience (years): 13 years (administrative and/or finance-related experience Required nature of experience: General administrative support Working with invoices, payments, and basic financial documentation Client communication and coordination Managing records and documentation accurately Skills and Knowledge (essential): Strong numerical ability and basic accounting understanding High attention to detail and accuracy Strong organisational and time-management skills Clear written and verbal communication skills Ability to work confidently with invoices, calculations, and client accounts Other: Fluent in English Ability to work in-office, Monday to Friday, 08:3017:00 Team-oriented with a positive and proactive attitude KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES Rental Administration & Lease Processing Processing and checking lease agreements for accuracy and completeness Ensuring all supporting documentation is received and filed correctly Maintaining up-to-date rental records and documentation Adhering to internal processes and compliance requirements Financial Administration & Invoicing Preparing and issuing invoices to clients accurately and timeously Managing monthly rental payments and allocations Calculating shortfalls, adjustments, and basic reconciliations Assisting with landlord account administration Client Communication & Support Communicating professionally with landlords and tenants Responding to queries related to accounts, payments, and documentation Maintaining positive client relationships through effective service delivery Escalating issues where necessary in a timely manner Accuracy, Attention to Detail & Compliance Ensuring all work is completed with a high level of accuracy Identifying and correcting discrepancies proactively Following procedures consistently and thoroughly Maintaining confidentiality of client and financial information Team Contribution & Professional Growth Working collaboratively within the rental administration team Demonstrating a positive, diligent, and optimistic attitude Showing willingness to learn and grow within the business Supporting team objectives and contributing to a healthy team culture