Job Description
- Grade 12 / Matric qualification
- Demonstrated experience in an internal sales role, ideally within the building materials sector
- Strong verbal and written communication skills, with the ability to build and maintain lasting client relationships
- Highly organised and detail-focused, capable of managing quotations, sales orders, and follow-ups efficiently
- Proactive, solution-driven, and committed to delivering excellent customer service
DUTIES
- Handle inbound sales enquiries from contractors, fabricators, wholesalers, and walk-in customers
- Prepare and follow up on quotations for aluminium products, systems, and accessories
- Process sales orders accurately, ensuring correct specifications, pricing, and lead times
- Provide product advice and technical support on aluminium profiles, systems, and finishes
- Liaise with production, warehouse, and dispatch teams to ensure orders are fulfilled on time
- Maintain regular contact with customers to manage order progress and resolve queries
- Support external Sales Representatives with quotes, pricing, and customer information
- Capture and update customer details, quotes, and orders on the company CRM or ERP system
- Handle after-sales support, including order amendments, returns, and customer queries
- Ensure a high level of customer service while meeting sales targets and turnaround times
Salary: R negotiable dependent on experience
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