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Cape Town Region: Front Office Supervisor posted by Corecruitment

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Job Description

New opportunity for an experienced Front Office Supervisor to join the leadership team with this international hotel group, with the role being based in Cape Town. As Front Office Supervisor you’ll be assisting in oversight of daily operations of this busy Front Office department including staff management, ensuring smooth check-in/check-out processes, handling guest concerns, & maintaining high service standards. Responsibilities: · Supervise and support front office staff to ensure smooth daily operations · Oversee guest check-in and check-out procedures · Handle guest complaints and resolve issues promptly and professionally · Ensure high standards of customer service and guest satisfaction · Monitor room availability, rates, and reservations in coordination with other departments · Prepare duty rosters and assist with staff training and performance monitoring · Ensure accurate handling of cash, billing, and front desk reports · Enforce hotel policies, procedures, and brand standards · Coordinate with housekeeping, reservations, and maintenance teams · Assist the Front Office Manager with daily reports and operational tasks Salary Package : R19 000 ctc bonus

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Western Cape

The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.

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Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.

Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.

The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.

For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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