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Cape Town: Facilitator and Client Accounts Manager posted by Telebest

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Job Description

About the Role

Telebest is seeking a highly skilled Facilitator and Client Accounts Manager to join our team in Cape Town, Western Cape. As a key member of our sales team, you will be responsible for facilitating training sessions, managing client accounts, and driving business growth.

Key Responsibilities

  • Create an environment free from distraction that allows learners to absorb the learning objectives.
  • Ensure all administrative tasks and details for reports are completed.
  • Be part of a peer review when facilitating to develop skills and add to facilitating tools.
  • Generate sales prospects by identifying opportunities at existing and new customers.
  • Maintain fruitful relationships with existing clients.
  • Build strong relationships with new clients.
  • Identify customers, set up appointments, and visit their offices as and when required.
  • Follow up on all visits or quotes to clients.
  • Manage new business brought into the Company.
  • Ensure that clients remain active with the Company.
  • Monitor, follow up, and action tender or RFQ requests.
  • Obtain competitor information.
  • Provide daily and weekly feedback reports to the Operations Manager on activities that have transpired in the field.
  • Communicate all client queries or incidents to the Operations Manager.

Requirements

  • Matric with a relevant tertiary qualification.
  • 2 to 5 years experience as a facilitator within a business development environment.
  • 2 to 5 years of Sales experience in the training profession environment.
  • Experience marketing to SDFs and BBBEE Consultants.
  • Valid drivers license and own reliable vehicle.
  • Proven history of success in sales.

Qualifications

  • Formal education/certifications (if applicable).

Salary & Benefits

  • (Not mentioned in original job description, skipped)
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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Education/Training Jobs in Western Cape

In the Western Cape, South Africa, the education and training sector is a vital component of the economy, with many organizations seeking skilled professionals to support their workforce development initiatives. Typically, this involves creating engaging learning experiences, managing curricula, and fostering partnerships with educational institutions. Generally, careers in education and training require a strong passion for teaching and a willingness to adapt to changing industry needs.

Salaries for education and training professionals in the Western Cape can vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, salaries often fall within the range of R400 000 to R700 000 per annum, with senior roles potentially exceeding R1 million. However, it is essential to note that actual salaries can differ significantly due to individual circumstances and employer-specific policies.

Common skills for education and training professionals in the Western Cape include excellent communication and interpersonal skills, the ability to design and deliver engaging learning experiences, and a strong understanding of adult learning principles. Additionally, many roles require proficiency in educational technology, data analysis, or other relevant tools. Other important skills include leadership, project management, and collaboration.

The education and training sector is commonly found in various industries, including financial services, technology, manufacturing, and healthcare. In these sectors, professionals with expertise in instructional design, adult learning theory, and organisational development are often sought after. The ability to adapt to changing industry needs and stay up-to-date with the latest trends and technologies is also highly valued.

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Career development opportunities for education and training professionals in the Western Cape can be diverse and rewarding. Typically, career paths involve moving into senior leadership roles, such as department heads or programme managers, where individuals can oversee large-scale initiatives and develop their own teams. Other common progression routes include specialising in a particular area, such as instructional design or organisational development, and taking on a more strategic role within an organisation.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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