Newlands: Assistant Conferencing & Events Manager posted by The Vineyard -, Oude Werf – & Stellenbosch Hotels

At The Vineyard Hotel, we’re more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals. We also offer growth opportunities through internal programs, traineeships, study loans, and professional coaching for managers. Comprehensive benefits, including medical aid, retirement and disability funding, are part of the package. Our care for our staff and our dedication to social and environmental responsibility sets us apart. Join our community that values respect, care, and growth. Assistant Conferencing & Events Manager Newlands, Cape Town You are an operationally driven leader with a strong on-the-floor presence. This role is hands-on and service-focused, requiring active management of daily conferencing and events operations to ensure flawless execution and delivery of exceptional guest experiences. This is not a desk-based coordination role but an operational leadership role where you will lead from the front, manage live events, and take full operational responsibility for service standards, team performance, and financial controls within the department. As our Assistant Conferencing & Events Manager, you will be responsible for operational execution & floor leadership, and for the day-to-day operational management of all conferencing and event functions. You will be physically present during events to oversee setup, service delivery, breakdown, and guest interaction, and to lead teams on shift, ensuring seamless execution of all event details. You will proactively resolve operational challenges in real time. Translating confirmed bookings into executable operational plans and consolidating and tracking event timelines, function sheets, staffing allocations, and cost controls will form part of this role. As well as chairing and leading pre-conferencing meetings, ensuring operational readiness, and conducting site inspections with a clear focus on execution feasibility. You will monitor event profitability and cost control during execution, manage labour deployment in line with forecasted volumes, ensure accurate billing alignment between operations and sales documentation, and maximise revenue opportunities through effective venue utilisation. Leading, training, coaching, and motivating a team of permanent and casual staff, as well as enforcing standards relating to service delivery, personal presentation, hygiene, and conduct, will form part of your duties. Along with this, you will manage recruitment, performance management, discipline, and staff development, and foster a culture of accountability, teamwork, and service excellence. You will maintain a strong presence with clients during events, ensure service excellence, and respond decisively to feedback. Driving innovative service delivery aligned with brand positioning will be part of your responsibilities. Underpinning your 3 years’ experience in a similar operational C&E leadership role within a busy, high-volume hotel or events environment is your Matric (Grade 12) Certificate and relevant tertiary qualification ( Hospitality Management or related field). Along with your proven experience managing live events and supervising service teams , you have a background in Opera and human resources. You have your own transport (due to operational hours). You possess strong operational leadership skills and a proactive management approach , with a keen eye for detail. Calm and decisive under pressure , you deliver confident and efficient solutions. Your solid understanding of financial and labour costs enables you to excel in planning and execution, while your exceptional interpersonal skills ensure client satisfaction. Your flexibility in managing extended and irregular hours allows you to adapt to the demands of complex event schedules seamlessly. To apply, please click on the apply button and follow the instructions. Closing date: 27 April 2026. We are an equal opportunity employer. Only short-listed external applicants will be contacted.