Job Description
CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional customised outsourced solutions to our clients.
We are seeking motivated and driven Recruiters who will be responsible for driving the recruitment process for our BPO business based in Cape Town. Our ideal candidate will possess strong recruiting skills, BPO industry knowledge, and a focus on delivering a positive candidate experience while meeting staffing targets and business objectives.
Key Responsibilities:
Talent Acquisition:
- Collaborate with hiring managers to understand staffing needs and create comprehensive job descriptions.
- Develop and execute effective recruitment strategies to attract qualified candidates.
- Source candidates through various channels, including job boards, social media, professional networks, and referrals.
- Ensure compliance with employment laws and regulations in the recruitment process.
Screening and Selection:
- Review resumes and applications to identify qualified candidates.
- Conduct initial phone screenings and interviews to assess candidates’ qualifications, experience, and cultural fit.
- Coordinate and conduct in-person or virtual interviews with hiring managers.
Candidate Assessment:
- Administer skills tests, assessments, and background checks as needed.
- Evaluate candidates’ technical skills, language proficiency, and suitability for specific roles.
Offer and Onboarding:
- Extend job offers to selected candidates and negotiate compensation and employment terms.
- Collaborate with HR and onboarding teams to facilitate the smooth transition of new hires.
Qualifications:
- Proven experience as a recruiter, with at least 3+ years of experience in BPO or related industries.
- Familiarity with BPO roles, such as campaign managers, team leaders, quality assurance etc
- Strong knowledge of recruitment best practices, including sourcing techniques and assessment methods.
- Proficiency in using applicant tracking systems (ATS)
- Excellent communication and interpersonal skills.
- Ability to manage multiple recruitment projects and prioritize tasks effectively.
As a Recruiter at CallForce you will be instrumental in building a high-performing team that can meet the outsourcing needs of our clients effectively.
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Human Resource Jobs in Western Cape
The Human Resource (HR) field in the Western Cape, South Africa is generally a growing industry, with a high demand for professionals who can manage and develop talent within organisations. Typically, HR roles are found in various sectors, including technology, financial services, manufacturing, and healthcare.
In terms of salary expectations, it’s common to find HR professionals earning between R500 000 to R1 million per annum, although this range can vary greatly depending on factors such as experience, company size, industry sector, and specific job requirements. For instance, senior HR managers or those in corporate roles may earn at the higher end of this spectrum, while entry-level HR assistants may start around the lower end.
Common skills for HR professionals include strong communication and interpersonal skills, ability to build relationships with employees and management, knowledge of employment laws and labour regulations, proficiency in HR software such as SAP or Workday, analytical and problem-solving skills, and a solid understanding of organisational development principles. Other relevant skills often include project management, conflict resolution, coaching and training, and data analysis.
The Western Cape is home to various industries that commonly employ HR professionals, including the technology industry, where companies like Google and Microsoft have a significant presence. Financial services sector companies, such as banks and insurance providers, also require skilled HR staff to manage employee relations and talent development. Additionally, manufacturing sector companies, particularly in the automotive or pharmaceutical industries, often need HR specialists to oversee labour practices and ensure compliance with regulations.
Career progression for HR professionals is generally positive, with opportunities for growth into senior roles such as director of human resources or organisational development manager. Many HR practitioners also pursue advanced degrees, such as a Master’s in Business Administration (MBA) or a Postgraduate Diploma in Human Resources Management, to further develop their skills and advance their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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