Job Description
About the Role
Dis-Chem Pharmacies is continuously looking for Casual Cashiers to build a talent pool for their various stores. The aim of a strategic talent pool is to have a readily available and pre-screened group of individuals with specific skills, qualifications, or attributes that make them suitable for future job opportunities within Dis-Chem Pharmacies. As a Casual Cashier, you will support customer service at point of sale while ensuring a world-class shopping experience.
Key Responsibilities
- Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.
- Establish a professional relationship with customers.
- Report customer complaints and compliments to the Frontline Supervisor, or store management.
- Adhere to the customer turnover hourly rate.
- Be aware of current sales and promotions.
- Ensure colleagues and customers are not exposed to any risk.
- Carry out and manage Dis-Chem 5 star communication principles.
- Responsible for cash flow.
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so.
- Transact all purchases receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem.
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks).
- Ensure cash is placed in drop safe according to Dis-Chems SOPs.
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly.
- Ensure all outgoing stock/items/scripts are scanned and paid for.
- Handle daily takings confidentially, and only discuss with management.
- Be alert, recognise and report suspicious behaviour to management.
- Address queries regarding store merchandise.
Requirements
- Grade 12 / Matric
- A minimum of 6 months experience cashier/till operations experience
- Computer literate MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
Qualifications
- None mentioned
Salary & Benefits
- Market-related salary
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in South Africa
The retail and wholesale sectors in South Africa are experiencing steady growth, driven by the increasing demand for goods and services from a diverse consumer base. Typically, these industries offer stable employment opportunities with competitive salaries. However, job security can vary depending on factors such as economic performance and industry trends.
When it comes to salary ranges, it’s essential to note that compensation packages can differ significantly based on experience, company size, and industry sector. Generally, retail professionals in South Africa can expect a salary range of R400 000 to R600 000 per annum, with top performers earning upwards of R800 000 or more. However, these figures are subject to variation, and actual salaries may be lower or higher depending on individual circumstances.
In the retail and wholesale sectors, common skills in demand include excellent communication skills, a strong attention to detail, and ability to work well under pressure. Retail professionals typically require basic math skills, a good understanding of customer service principles, and proficiency in using point-of-sale systems. Additionally, knowledge of inventory management, supply chain logistics, and data analysis are often essential for success in these roles.
The retail and wholesale industries commonly employ staff across various sectors, including financial services, technology, manufacturing, and e-commerce. In the financial services sector, retail professionals may work as customer service representatives or help desk assistants, while those in the technology industry might support sales teams or manage online store operations. In manufacturing and e-commerce, roles often involve inventory management, logistics coordination, and supply chain optimization.
Career progression opportunities in the retail and wholesale sectors are generally good, with many companies providing training and development programs to enhance skills and advance career prospects. Typically, staff may start as entry-level sales assistants or customer service representatives and progress to more senior roles such as team leaders, operations managers, or specialist advisors. With experience and industry knowledge, professionals can also consider transitioning into management or leadership positions within the company or exploring opportunities in related fields like business development or supply chain management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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