Job Description
About the Role
The Training Facilitator is a critical role within our organisation, responsible for ensuring that our sales and servicing workforce has the necessary skills, knowledge, and compliance to support our business objectives. As a key member of our training team, you will play a vital part in designing and delivering high-quality training interventions across the organisation and broker network.
Key Responsibilities
- Conduct stakeholder-aligned Training Needs Analysis (TNAs) using feedback from surveys, performance data, and competency requirements.
- Identify knowledge, skills, and compliance gaps within internal teams and Broker partners.
- Develop accurate, up-to-date training material, assessments, e-learning content, and facilitator guides.
- Maintain and update material based on product changes and new legislation.
- Facilitate engaging sessions (virtual and in-person) as per training calendar and ad hoc requests.
- Deliver product, scheme, compliance, induction, system, and soft-skill training.
- Ensure high quality scores on training evaluations.
- Analyse training data using evaluation models.
- Maintain accurate registers, attendance, assessment results, and learner progress records.
- Provide timely training reports for management dashboards, compliance requirements, and WSPs.
- Track CPD completion and Fit & Proper requirements.
- Support implementation and administrative management of learnership programmes.
- Coordinate venues, virtual sessions, equipment, travel, and material preparation.
- Stay updated on industry changes, Medical Schemes Act amendments, and training best practices.
- Recommend programme improvements based on data and feedback.
Requirements
- Matric Certificate
- A relevant tertiary qualification is advantageous
- Over 3 years of experience as a Training facilitator
- Own transport and valid drivers license (essential)
- Willingness to work extended and flexible hours as necessary
- Travel will be required for the purpose of conducting training with clients and/or stakeholders
Qualifications
No formal qualifications are specified in this role.
Salary & Benefits
Salary details are not provided in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Training Jobs Jobs in Gauteng
In Gauteng, South Africa, the training jobs position industry is typically driven by the demand for skilled professionals to support corporate learning and development initiatives. This sector often employs individuals with expertise in instructional design, adult education, and workplace training, who are responsible for creating and delivering training programmes that enhance employee performance and knowledge acquisition.
Generally, salaries for training jobs positions in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While broad salary ranges cannot be provided due to the complexity of this variable, it is clear that these roles often come with competitive compensation packages. However, actual salaries may differ significantly from the below-mentioned ranges, which should only be taken as a rough guide.
Common skills required for training jobs positions in Gauteng include expertise in instructional design, adult learning theory, and technology-enhanced learning. Additionally, proficiency in programme management tools, facilitation and presentation skills, and a deep understanding of organisational objectives are often essential. Many professionals in this field also possess experience with curriculum development and evaluation, as well as the ability to communicate complex information effectively.
Training jobs positions can be found across various industry sectors, including financial services sector, technology industry, manufacturing sector, and more. These roles often support employee training and development initiatives that align with business objectives, such as enhancing operational efficiency or promoting innovation.
Career progression paths for individuals in training jobs positions typically involve opportunities to develop their expertise, take on leadership roles, or specialise in a specific area of interest. Many professionals in this field have the potential to move into senior training roles, programme management positions, or even executive education directorships within large organisations. With experience and continuous professional development, individuals in these roles can enjoy rewarding careers that make a significant impact on employee learning and organisational success.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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