Job Description
About the Role
Kendrick Recruitment is seeking a motivated Sales & Marketing Coordinator to join a luxury hotel in Cape Town. This role supports the Sales & Marketing Department by optimising administrative efficiency, managing customer queries, and assisting the team in driving revenue growth.
Key Responsibilities
- Build and maintain effective customer relationships, handling enquiries personally or over the phone
- Assist the Sales Team with reservations for FITs, groups, and conferences
- Prepare rate proposals and follow up on business to maximise revenue
- Handle non-residential conference queries and generate new business opportunities
- Maintain and update the customer database and all incoming guest queries
- Maintain accurate and efficient records, both manual and electronic
- Assist management with MIS and departmental reporting
- Manage inventory of all sales aids and promotional materials
- Ensure compliance with health and safety policies within the department
- Continuously improve operational efficiency and knowledge of own job function
Requirements
- Diploma or Degree from a reputable hotel school
- Minimum 1 year of experience in a similar role
- Fluent in English; additional languages advantageous
- Proficient in Microsoft Office and Opera PMS systems
- Excellent organisational, communication, and problem-solving skills
Qualifications
- None mentioned
Salary & Benefits
- Negotiable depending on experience
- Live-out position
- Package and benefits not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Western Cape
The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.
Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.
Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.
The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.
For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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