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Durban: Support Engineer posted by Hire Resolve

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Job Description

About the Role

Hire Resolve is seeking a skilled Support Engineer to join their client’s team, a leading supplier of online vending systems. This role offers an exciting opportunity to work with an innovative company that specializes in providing online vending solutions and contribute to the development and maintenance of their systems.

Key Responsibilities

  • Collaborate with engineers, support, developers, and business management in specification, development, and deployment of new company products
  • Maintenance, support, and monitoring of company products and infrastructure
  • Running reports and data extracts or updates
  • Diagnosis of server/infrastructure faults
  • Testing of company products
  • Develop, update, maintain, and run reports on customer and system data using various tools
  • Monitor infrastructure health and apply relevant company processes
  • Review infrastructure requirements
  • Provide data extracts to internal departments when required
  • Maintain offsite backups of data and Virtual Machines
  • Deploy new applications and product updates
  • Report defects
  • Install, configure, and test computer software, networks, and equipment using various hardware platforms
  • Be part of the company’s Infrastructure Support team responsible for optimal performance and availability of the Company’s Hosted Server Platform
  • Write and maintain necessary documents and train other staff or customers

Requirements

  • Computing skills:
  • Windows Server
  • Networking
  • Technical skills:
  • Excellent problem-solving abilities
  • Fault management raising error logs, following up, and re-testing
  • Pedantic nature
  • Ability to work under pressure
  • Must be accurate in performing daily tasks
  • Database skills:
  • Very familiar with MS SQL 2008 installation, maintenance, performance requirements
  • Very good understanding of how databases and database engines work
  • Running, writing, and testing scripts
  • Performance management of database engine, replication, and mirror technologies
  • Database archiving and cleanup
  • Programming skills:
  • Ability to develop test code and applets using Excel, Python, Visual Studio, and other tools
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Qualifications

No specific qualifications mentioned in the original job description.

Salary & Benefits

Salary negotiable.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Engineering Jobs in Kwazulu-Natal

In Kwazulu-Natal, South Africa, the engineering profession is a vital part of the country’s economic growth and development. Generally, the job market for engineers in this region is expected to continue growing due to the increasing demand for infrastructure development, industrialization, and innovation. Typically, engineers in Kwazulu-Natal can expect to find employment opportunities across various sectors, including mining, energy, manufacturing, and technology.

The salary range for engineers in Kwazulu-Natal can vary widely depending on factors such as experience, company size, industry sector, and location. Generally, salaries for engineers in this region are considered to be competitive with national averages, but may be lower than those offered in major metropolitan areas. Broadly speaking, entry-level engineers in Kwazulu-Natal can expect to earn between R400 000 to R600 000 per annum, while more experienced engineers can earn upwards of R1 million to R2 million or more, depending on the specific requirements and qualifications of the role.

Common skills for engineering roles in Kwazulu-Natal include proficiency in design software such as Autodesk, SolidWorks, or CATIA; strong analytical and problem-solving skills; excellent communication and teamwork abilities; experience with engineering management tools like MS Project or Asana; knowledge of industry-specific standards and regulations; and a basic understanding of programming languages such as Python, C++, or Java. Often, engineers in this region also possess a degree in mechanical engineering, electrical engineering, or civil engineering from a reputable South African university.

Many industries commonly employ engineers in Kwazulu-Natal, including the mining sector, which is a significant contributor to the country’s economy; the energy sector, which includes renewable energy and traditional fossil fuels; manufacturing sector, which encompasses various types of production facilities; and technology industry, which encompasses software development, data analytics, and IT solutions. Typically, engineers in these sectors are required to possess specific skills and knowledge that align with industry requirements.

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Career progression for engineers in Kwazulu-Natal often involves moving into senior roles or taking on leadership positions within their organizations. Generally, experienced engineers can expect to be considered for management positions or specialist roles, such as project managers, technical specialists, or innovation consultants. Typically, engineers who have completed advanced degrees or certifications, such as a Master’s degree in Engineering Management or a Professional Engineer (PE) certification, are well-positioned for career advancement and professional growth.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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