Job Description
About the Role
The Reception Manager is responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximise member satisfaction.
Key Responsibilities
- Assisting with Club Administration when necessary
- Cash management
- Communication with members and staff
- Managing of Receptionist
- Monitoring of access and overrides for staff and members
- Resolving member complaints
- Training of Receptionist
Requirements
- Ability to motivate staff and lead by example
- Advanced levels of administrative accuracy
- Display friendly and efficient qualities that reflect the Planet Fitness way
- Display uncompromising levels of honesty and integrity
- Excellent communication skills and be able to liaise at all levels
- Intermediate PC skills
- Must be able to work shifts
- Possess high level energy levels
Qualifications
- Previous experience within a front desk or welcome desk position (added advantage)
Salary & Benefits
- (No salary information is mentioned in the original job description, so this section will be skipped)
How to Apply
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