Menu Close

Pretoria: Call Centre Operator posted by Hire Resolve

Advertisement



Job Description

Hire Resolve’s client is seeking a Call Centre Operator to join their team in Pretoria. The Call Centre Operator will be responsible for coordinating truck and trailer breakdowns, managing diesel authorizations, capturing load and journey data, monitoring route compliance, and ensuring adherence to journey and sleep plans


Responsibilities:

Handle Truck and Trailer Breakdowns:

  • Receive and log breakdown calls from drivers.
  • Arrange repairs with approved truck dealerships or service providers.
  • Provide regular updates to the Fleet Controller.
  • Record all breakdown details in the breakdown book for morning handover.

Manage Diesel Authorizations:

  • Direct drivers to approved diesel filling stations.
  • Approve diesel requests and provide authorization numbers.
  • Record diesel details (fleet number, litres, date, time, and kilometres) on the system.

Capture Load Information:

  • Enter details for each trucks loading and offloading, including client info, times, load mass, and kilometres.
  • Monitor truck routes and report any unauthorized deviations.

Journey Management:

  • Monitor driver adherence to designated routes and sleep plans.
  • Inform Fleet Controllers of any delays or deviations.
  • Wake drivers as needed according to sleep plans.
  • Initiate recovery protocols in case of accidents or hijackings.

Pool Vehicle Management:

  • Manage bookings and usage of pool vehicles.
  • Conduct pre- and post-trip inspections.
  • Report damages to the Technical Manager.

Requirements:

  • Gr 12 or equivalent (required)
  • Diploma or similar in Logistics or Transport Management (advantage but not essential)
  • 2-3 years experience in similar position within the logistics & transport industry
  • English (must), Afrikaans (desired) and other official language (advantage)
  • Willing to work shifts (including weekends)
  • Days Day Shift – 06:00 18:00
  • Days Night Shift – 18:00 06:00
  • Work on a 3 days on/3 days off basis.

Contact Hire Resolve for your next career-changing move.

View Job  Cape Town: Senior Technician - Cape Town posted by Hire Resolve

Apply for this role today, contact Sonique Beetge at Hire Resolve .za or on LinkedIn.

You can also visit the Hire Resolve website: hireresolve.us or email us your CV:  .za

 

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Operations Jobs in Gauteng

In Gauteng, South Africa, the operations sector is a vital component of various industries, playing a crucial role in ensuring smooth day-to-day activities and long-term success. Typically, operations positions involve managing resources, overseeing production processes, and maintaining supply chains to meet business objectives. Generally, these roles are common across multiple sectors, including manufacturing, logistics, financial services, technology, and healthcare.

When it comes to salaries for operations professionals in Gauteng, broad ranges can vary greatly depending on factors like experience, company size, industry sector, and specific job requirements. Commonly, operations managers and coordinators can expect salary ranges between R600 000 to R1,200 000 per annum, although these figures may be higher or lower based on individual circumstances. It is essential to note that salaries can fluctuate significantly depending on the company’s performance, industry trends, and local economic conditions.

Common skills required for operations positions include project management, supply chain management, data analysis, time management, communication, problem-solving, and adaptability. These skills are typically developed through a combination of formal education, training, and work experience. Professionals in this field often possess strong technical expertise, business acumen, and interpersonal abilities.

Several industries commonly employ operations professionals, including the financial services sector, technology industry, manufacturing sector, and logistics companies. The demand for skilled operations staff is high in these sectors due to the need for efficient processes, streamlined supply chains, and effective resource allocation. In general, operations roles offer a stable career foundation with opportunities for advancement and professional growth.

View Job  Hermanus: Restaurant Manager - Luxury Hotel - Hermanus | Pp posted by HotelJobs

Career development is a critical aspect of any operation position. Generally, professionals in this field can expect to move into senior management or specialized roles within their current industry or transition into related fields like strategy, consulting, or entrepreneurship. With experience and further education, operations staff can develop expertise in areas such as process improvement, lean manufacturing, or sustainability, enhancing their value to the organization and increasing their earning potential.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Pretoria, Gauteng


Job Seeker Tip

Network actively - many jobs are filled through referrals before being advertised.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

View Job  Hermanus: Senior Accountant - Hermanus posted by Hire Resolve

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Kempton Park: Senior Marketing Manager posted by Hire Resolve

Jobs in East Rand March 12, 2026
Computer Hire Resolve Other IT

A private hospital is looking for a Senior Marketing Manager to join their team in Johannesburg, GP. Senior Marketing Manager…

View Job

Alberton: Group Chief Operating Officer posted by Hire Resolve

Jobs in Alberton March 12, 2026
Computer Hire Resolve Other IT

A high-growth, founder-led national retail group operating across telecommunications retail, direct sales, digital channels, and enterprise segments. With a...

View Job

Cape Town: Senior Paid Media Executive (Social & Search) posted by Hire Resolve

Jobs in Cape Peninsula March 12, 2026
advertising Hire Resolve Media Sales

A digital marketing agency and technology platform that specializes in optimizing paid search and social media campaigns for e-commerce brands…

View Job

Cape Town: Database and Lead Generation Specialist posted by Hire Resolve

Jobs in Cape Peninsula March 12, 2026
Hire Resolve Marketing

We are looking for a proactive and detail-oriented Database & Lead Generation Specialist to join our team. This role is…

View Job

Johannesburg: Full Stack Senior Developer posted by Hire Resolve

Jobs in Central Johannesburg March 12, 2026
Computer Hire Resolve Other IT

Role OverviewAn established technology-driven organization is seeking a Senior Full Stack Developer to design, build, and deploy scalable applications using...

View Job

Durbanville: Creditors Controller posted by Hire Resolve

Jobs in Cape Peninsula March 12, 2026
Accounting Hire Resolve Other Finance

A leading Construction company is looking for an experienced Creditors Controller to join their team in Cape Town. This is…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Gauteng, Jobs in Northern Suburbs, Jobs in Pretoria, Jobs in South Africa

More Jobs in Your Area