Job Description
About the Role
We are looking for a skilled and proactive IT Support Technician to join our team. The ideal candidate should have strong knowledge of Microsoft 365, OneDrive, basic networking, and a passion for helping a business move from manual, paper-based processes to modern digital systems.
Key Responsibilities
- Administer, configure, and support Microsoft 365 tenants.
- Manage OneDrive, SharePoint libraries, file permissions, and synchronization issues.
- Assist with user onboarding/offboarding in Microsoft 365.
- Troubleshoot Outlook, Teams, OneDrive, and general productivity app issues.
- Provide day-to-day technical assistance to staff (hardware, software, printers, email, etc.).
- Install, maintain, and repair computers, peripherals, and mobile devices.
- Maintain accurate documentation of IT assets and user issues.
- Help maintain and troubleshoot local networks (Wi-Fi, routers, switches, cabling).
- Support network security best practices (passwords, firewalls, access controls).
- Assist in monitoring network performance and connectivity issues.
- Recommend and implement digital tools to replace manual or paper-based workflows.
- Assist with migrating forms, processes, and documents to cloud-based platforms.
- Develop simple workflows using Microsoft tools (e.g., Power Automate, Forms, SharePoint).
- Provide training and guidance to staff on new systems.
Requirements
- National Senior Certificate.
- Drivers licence.
- Minimum 2 years experience in a similar role.
- Fully bilingual – English and Afrikaans.
Qualifications
No qualifications mentioned.
Salary & Benefits
Salary details not specified.
Advantages
Experience with Microsoft Power Platform (Power Automate, Power Apps).
Knowledge of SharePoint site administration.
Familiarity with cybersecurity fundamentals.
Previous experience in digital transformation or workflow automation.
Experience with Jotform or similar form tracking and setup applications.
Knowledge about Ubiquiti network equipment.
Knowledge of Linux server setup and maintenance / Docker services / Virtual environments.
Email Applications
Applications should be sent to .za
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Manufacturing Production Jobs in Western Cape
In Western Cape, South Africa, the manufacturing production sector is generally thriving, driven by a growing demand for goods and services from local and international markets. The industry is often characterized by its fast-paced and dynamic environment, requiring skilled professionals to oversee the production process and ensure efficiency.
Typically, manufacturing production positions in Western Cape offer competitive salaries, generally ranging between R400 000 to R800 000 per annum, depending on factors such as experience, company size, and industry sector. However, it is essential to note that actual salaries can vary widely, and this range is only a general guideline. Experience, qualifications, and specific job requirements also play a significant role in determining salary expectations.
Common skills required for manufacturing production roles in Western Cape include technical knowledge of manufacturing processes, problem-solving abilities, attention to detail, communication skills, teamwork experience, and adaptability to new technologies and systems. Typically, candidates with a strong understanding of quality control, supply chain management, and production planning are also in high demand.
Manufacturing production positions can be found across various industry sectors, including the technology industry, manufacturing sector, and other industries that rely on production processes. Commonly, these roles are filled by professionals with experience in factory operations, quality assurance, or production management.
Career development opportunities for manufacturing production professionals in Western Cape are plentiful, with many companies investing in training and development programs to enhance skills and knowledge. Typically, career progression paths may include moving into supervisory or managerial roles, taking on specialist responsibilities, or transitioning into related fields such as project management or supply chain coordination. With experience and continuous learning, professionals in manufacturing production can look forward to a range of career advancement opportunities.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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