Gauteng: Technician posted by Rad Resources

March 23, 2026 Jobs in Gauteng

Rad Resources

Gauteng

Engineering Management

Job Description

About the Role

Rad Resources is seeking a skilled Technician to join our team in Gauteng. As a key member of our customer service department, you will be responsible for providing technical support and maintaining a high level of quality in all aspects of your work. You will have the opportunity to work on a variety of projects, from designing test jigs to capturing SAP transactions.

Key Responsibilities

Maintain a friendly and organised customer service environment and ensure that client queries are handled accurately in a professional manner and that you are presentable at all times.
Assist with technical support provided by the department, both telephonic and at the counter.
Responsible for the mechanical and electronic testing and repair of all products.
Ensure that all equipment repaired and tested performs in their original state and to our quality standard.
Log all failures to ensure that the quality department at Head Office receives proper and useful feedback about failures experienced, and assist the Production and R&D department in establishing of failure trends and suggest possible improvements to our product(s).
Assist with the designing and improvement of test jigs to improve our service capabilities.
Responsible for the capturing of SAP and or CRM transactions during the service and repair processes.
Assist when necessary with other ad-hoc duties; i.e. training, updating of technical data, exhibitions, site support, the testing of new products, special site requirements.
Manage optimal relationships with the client base, ensuring that the needs of the client come first.
Maintain the highest level of neatness and adhered to all Occupational Health and Safety standards.
Respond to incoming technical support queries via all contact channels (live chat,calls,zoho desk email tickets).
Ensure that written communication is responded to within the specified SLA’s for each channel.
Ensure that all communication with our clients is of the required quality as outlined in the department’s QA script.
Capture all relevant information on inbound calls (zoho desk interaction logging).

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Requirements

In possession of or studying towards N3/S2 (Electronic or Mechanical or Electro-Mechanical Engineering)
Good knowledge and understanding of electronic concepts
Displays good practical ability

Qualifications

Formal education/certifications not specified in the original job description.

Salary & Benefits

Salary range not specified in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Engineering Management Jobs in Gauteng

Engineering management positions are an integral part of various industries in Gauteng, South Africa, typically encompassing a blend of technical expertise and leadership skills. Generally, these roles involve overseeing the development, implementation, and maintenance of engineering projects, often within companies operating in sectors such as technology, manufacturing, or financial services. In this context, job seekers with experience in engineering management can expect to find diverse opportunities that cater to their skill sets.

Typically, salaries for engineering management positions in Gauteng fall within broad ranges, generally starting from around R800 000 to R1.2 million per annum, depending on factors such as the candidate’s level of experience, the company size and industry sector. However, it is essential to note that actual salaries can vary significantly based on these factors, and job seekers should research specific companies and roles to understand more accurate salary expectations.

Common skills for engineering management positions in Gauteng often include strong technical knowledge, particularly in areas like mechanical, electrical, or civil engineering; leadership and project management expertise; excellent communication and interpersonal skills; experience with lean manufacturing principles or other process improvement methodologies; proficiency in design software such as Autodesk or SolidWorks; and a solid understanding of regulatory requirements and industry standards. Additionally, many engineers in these roles also possess experience with business operations, finance, or supply chain management.

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Various industries commonly employ engineering managers, including the technology industry, financial services sector, manufacturing sector, and mining industry. Job seekers who have experience working in these sectors often find themselves well-positioned for such roles. In terms of career development, many engineers in this field choose to move into senior leadership positions or assume more strategic roles within their organisations. Others may pursue further education and training to specialise in specific areas like engineering management or supply chain management, while still others might opt for entrepreneurship or start-ups.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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