Job Description
About the Role
We are seeking a highly skilled Property Portfolio Manager to join our team at I Grow Wealth Investments in Durbanville. As a key member of our property management team, you will be responsible for managing a portfolio of 350+ rental properties and providing exceptional service to our investors, tenants, and internal staff.
Key Responsibilities
- Manage a portfolio of 350+ rental properties.
- Attend to day-to-day queries from investors, tenants, and internal staff.
- Send vacating checklists to all tenants who give notice on allocated portfolio.
- Attend AGM’s on allocated portfolio.
- Receive rental application and open files, prepare documentation and load onto the CRM.
- Create set-up invoicing for a new tenant on PayProp/ WeConnectU and ensure all recurring invoices and payments are loaded for the bookkeepers to take over.
- Determine what accounts are being paid for the investors, have those accounts redirected to IGrow to ensure the amounts are being paid by the bookkeeper.
- Monthly reporting on portfolio to investors.
- Send monthly statements to investors and tenants.
- Communicate with internal teams to obtain information with regards to maintenance, finances, etc and report to the investor and tenant.
- Follow up on arrears and drive eviction processes.
- Manage all lease renewals and expiry for the portfolio.
- Issue warnings to tenants from the managing agents.
- Resolve utility issues with service providers
- Track property vacancies and vacancy trends for the allocated portfolio.
- Manage the FICA and POPIA compliance on the portfolio.
- Handle complex disputes with investors and tenants.
Requirements
- Matric.
- NQF 4 in Real Estate.
- Minimum 2 years’ experience in property portfolio/rentals management.
- Experience with rentals environment.
- Familiarity with PayProp System.
- Strong admin & detail-orientation.
- Excellent communication and telephone etiquette.
Qualifications
No formal education or certifications are required for this position.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail Assistant Jobs in Western Cape
In the Western Cape, Retail Assistant positions are an integral part of various industries, typically falling under the retail and hospitality sectors. Generally, these roles involve supporting front-line staff in store operations, customer service, and visual merchandising. Typically, this field is characterized by a dynamic and fast-paced environment.
Typically, salaries for Retail Assistants in Western Cape can range from around R15 000 to R25 000 per annum, depending on factors such as experience, company size, industry sector, and specific job requirements. Keep in mind that these are broad ranges and actual salaries may vary. For instance, working for a large retail chain or in a high-demand environment like Google’s retail stores might result in higher earnings, while entry-level positions at smaller retailers might offer more modest salaries.
Common skills required for Retail Assistants include excellent communication and interpersonal skills, the ability to work well under pressure, basic knowledge of inventory management and visual merchandising principles, and a strong attention to detail. Other essential skills often include teamwork, adaptability, and the capacity to handle cash transactions securely. Proficiency in Microsoft Office software is also typically expected.
Retail Assistants can be found across various industry sectors, including financial services, technology, manufacturing, and retail itself. In these environments, they play a vital role in supporting customer service, maintaining store displays, and ensuring seamless day-to-day operations.
Career progression for Retail Assistants often involves moving into roles such as Store Assistant Manager or Visual Merchandising Coordinator, where responsibilities become more specialized and demanding. With experience and additional training, individuals may also pursue careers in related fields like marketing, human resources, or supply chain management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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