Job Description
About the Role
GMI Advisory is seeking an experienced Applications Engineer to join our team in Pretoria. As a key member of our support team, you will provide technical support and training for our clients’ Dynamics 365 CRM, SCM, and Finance applications, as well as Azure-based systems.
Key Responsibilities
- On-site support and training for Dynamics 365 CRM, SCM, and Finance applications
- Provide technical support as 1st and 2nd line support for key applications on a day-to-day basis
- Monitor and review user transactions, changes, and right logs
- Proactively manage application user entitlements
- Respond to user queries and tickets in a timely manner
- Engage clients’ change control processes and procedures
- Update incidents through their lifecycle
- Provide inputs for SLA reports
- Train users on the effective use of applications
- Assist with testing of new functionalities
- Perform daily operational checks for system performance issues
- Develop and implement solutions for customers
Requirements
- Previous experience within a full stack application support and maintenance
- At least five years’ experience supporting users with Dynamics 365 CRM, SCM, and Finance applications
- Azure certification will be advantageous
- Excellent problem-solving skills
- Ability to multitask, prioritize, and follow through on tasks
- Self-starting and independent working with limited supervision
Qualifications
- BSC in IT/Computing or Diploma or related qualification
Salary & Benefits
- Competitive salary commensurate with experience (please note that this information is not explicitly stated in the original job description)
*PLEASE SEND CV IN PDF FORMAT*
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Tshwane
In the Tshwane area, the IT and computing industry is thriving, with a strong demand for skilled professionals to drive technological advancements and innovation. Typically, this field is characterized by a dynamic job market with various opportunities available across different sectors. However, it’s essential to note that the job market can fluctuate, and it’s crucial to stay adaptable and focused on continuous skill development.
When it comes to salary expectations, it’s generally common for IT and computing professionals in Tshwane to earn salaries within the range of R600 000 to R1 200 000 per annum, depending on factors such as experience, company size, industry sector, and specific job requirements. However, please note that these are broad estimates and can vary significantly based on individual circumstances. It’s also worth considering that bonuses, benefits packages, and other perks can impact overall remuneration.
Common skills required for IT and computing roles in Tshwane include proficiency in programming languages (such as Java, Python, or C++), experience with database management systems, knowledge of cloud computing platforms (like AWS or Azure), understanding of cybersecurity principles, and familiarity with Agile development methodologies. Additionally, strong analytical, problem-solving, and communication skills are often essential for success in this field.
The IT industry is a broad sector that encompasses various industries, including financial services, technology, manufacturing, and more. Commonly, these professionals work in companies operating within these sectors, as well as in government agencies and educational institutions. The demand for skilled IT professionals extends across the private and public sectors, with opportunities available at different levels of experience.
For those looking to advance their careers in IT and computing, there are many opportunities for professional development and growth. Typically, career progression paths involve taking on increasingly complex projects, leading teams, or pursuing specialized certifications (such as CompTIA or Cisco). Many organizations also offer training programs, mentorship schemes, and internal job rotations to support employee development and advancement.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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