Cape Town Region: Junior & Senior Duty Managers posted by Cape Town Lodge Hotel

March 24, 2026 Jobs in Cape Peninsula

Cape Town Lodge Hotel

Western Cape

Catering / hospitality

Job Description

Four Star City Centre Hotel is looking for a Senior & Junior Duty Manager This is an ideal opportunity for an existing Duty Manager who has worked within an individual style property where the guest experience is paramount. Prerequisites: ”Minimum of 3-5 Years as a Duty Manager in a 4 Star Hotel ”Has an excellent eye for attention to Detail ”Is firm and assertive and can make good business decisions ”Can Implement High Standards, Procedures and Structures ”Must be savvy on Word, Excel, PowerPoint, Training ”Is a Team Leader and earn respect from a dedicated team at the hotel ”Own transport is essential for this position ”Must be able to communicate in English & Afrikaans writing and speaking ”Person of sober & honest habits ”Prepared to take a random Drug, Alcohol or Poly Graph test should the company require this to be done. ”Extensive hands-on experience. ”Available to work when needed, including weekends, holidays, and nights. ”Not a Clock-watcher ”A CAN-DO attitude ”Willing to be Flexible to the work environment ”Good communication skills to find out exactly what your guests require ”Personal charm on dealing with guests telephonically & face to face DUTIES AND RESPONSIBILITIES: -Greets and assists all hotel guests with day to day operations. -Assists in arrival & departures at the reception desk. -Checks cleanliness of hotel and public areas, lights and as well as front office staff in proper and orderly appearance and behaviour. -Responsible for accurate and professional shift handovers. -Prepares and checks all arrivals and assists should a guest need to be escorted to their room. -Co-ordinates with all departments concerned in order to maintain smooth day to day operations in the hotel. -Checks groups in, ensure switchboard carries out professional & appropriate wake up calls to guest that request this service. -Handles guest complaints and other related daily problems and reports back to the General Manager on all such matters. -Assists reception, business centre, cashier, concierge and porters during a busy shift. -Attention to detail is very important in this front line position. Promotes and maintains good public & staff relations. -Maintains and be guided of hotel policy on credit/lost and found hotel guests properties. -Conducts and ensures the staff are neat of appearance as well as correct attitude and behaviour, discusses problems that encountered during their shift. -Need to be able to think quickly on your feet and make decisions with problems come up. -Ensure full compliance to Hotel operating controls, policies, procedures and service standards. -Ensure all decisions are made in the best interest of the hotels and management. If you feel you have the right qualifications and requirements for the above-mentioned position, please forward your CV with contactable references & ID to Cindi Onia via e-mail Apply Below.z and quote the reference: DUTY MANAGER

View Job Waterberg: Head Guide posted by Bright Placements

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Western Cape

The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.

Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.

Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.

The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.

View Job Johannesburg: Front Office Duty Manager, Johannesburg (3733) posted by Hospitality Placements

For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.

This information provides general career guidance. Actual salaries and requirements vary by employer.

GO APPLY NOW

Safe & secure application process