South Africa: Butler/Waiter – Sj2613: Waterberg posted by HotelJobs

Nestled within the scenic UNESCO-recognised Waterberg Biosphere Reserve, this exclusive luxury boutique lodge is preparing for its highly anticipated reopening in 2026. The property is currently undergoing an extensive redevelopment, including the construction of new guest suites and the complete rebuild of the main lodge. The redesigned facilities will feature a modern, thoughtfully curated layout, including a new kitchen, bar, dining area, and elegant guest spaces, all designed to support an elevated lodge experience blending refined hospitality, warm personalised service, and authentic safari moments. The lodge will accommodate up to twenty international guests, offering exclusive seven-night fixed-stay safari experiences arranged through its established European ownership and agency network. This structured model allows for a well-paced and predictable operational environment, enabling staff to deliver consistently high standards of personalised service. This is an exciting opportunity to join a forward-thinking and dynamic management team who place strong emphasis on professionalism, innovation, and a positive working environment. The leadership encourages initiative, values efficiency through the use of modern systems, and is committed to fostering a supportive and enjoyable workplace culture. Our client is seeking mature, self-motivated individuals who demonstrate strong work ethic, excellent problem-solving abilities, and a genuine passion for hospitality and the natural environment. The ideal candidate will thrive in a remote lodge setting and take pride in contributing to an exceptional guest experience. ???? ???????? This role forms part of the guestfacing service team, responsible for delivering warm, attentive, and seamless hospitality throughout the guest stay. The Butler/Waiter supports bar service, dining service, guest hosting, and communication across all departments to ensure a smooth and memorable lodge experience. Daily responsibilities include welcoming guests, conducting room and lodge orientation tours, managing guest schedules, assisting with activities, supporting bar and dining service, and ensuring guest requests are communicated promptly and accurately. The role requires confidence, professionalism, and a natural ability to anticipate guest needs. During busy periods or operational pressure, the Butler/Waiter may assist the kitchen, bar, or housekeeping teams including stepping in for urgent turndowns or room resets when required. Protecting the guest experience through strong teamwork is essential. You will work under the supervision of the Lodge Operations Manager and collaborate closely with all departments. ??????? ???????????? ??? ???????????? Clear criminal record Excellent employment track record references will be verified Excellent English fluency (written & verbal) – non-negotiable Highly presentable / take pride in your appearance If not in possession of your own vehicle you must be able to present a clear, reliable transport plan during the interview Relevant experience in lodge service, waitering, bar service, or guest hosting Ability to make basic coffees, cocktails and drinks; bar experience essential Confident; well spoken, and comfortable interacting with international guests Able to work in a remote environment ????????? Understanding or speaking of the Afrikaans language South African wine knowledge Own vehicle Valid drivers licence ??? ???????????????? Assist with meal service, table setup, clearing, and resetting. Deliver warm, attentive, and professional service throughout all dining experiences. Must be able to read, retain, and confidently present wine descriptions and menu pairings to guests in a warm and hospitable manner. Support the kitchen team during busy periods to protect service flow. Ensure dining areas remain clean, organised, and guest ready at all times. Welcome guests on arrival and conduct room and lodge orientation tours. Communicate guest requests promptly and accurately to all relevant departments. Manage guest schedules, activity times, and daily flow. Assist with guest activities and ensure smooth coordination. Maintain a warm, professional presence throughout the guest stay. Assist with bar service and preparation of drinks. Make basic coffees, cocktails and lodge standard beverages. Serve guests, take drink orders, and use the POS system correctly and accurately. Control bar stock, monitor usage, and report low stock promptly. Execute regular stock takes with high accuracy and maintain organised storage. Ensure bar areas remain clean, stocked, and well organised. Step in during crises or high pressure moments (urgent turn downs, room resets, guest requests). Assist housekeeping when therapists are busy with spa treatments. Maintain a team first attitude to ensure seamless guest service. Anticipate guest needs and act proactively to protect the overall experience. Assist other departments when needed. Uphold lodge hygiene, safety, and presentation standards. Report maintenance issues promptly. Support operational flow during arrivals, departures, and peak service times. ???????????? / ??????? / ???? ????? Gross monthly salary, approx. R7, 000.00 neg. DOE, qualifications etc Gratuities – Participation in the shared tip pool Lunch and dinner provided during rostered on duty period Private bedroom in staff housing, with communal bathroom and kitchen facilities Water and electricity included Uniform provided, excluding footwear Selfservice laundry facilities available 6 days off per calendar month (May change according to operational needs) + 15 days leave days per annum. ????? ?? ???? The lodge is located within approximately 30km of Vaalwater, reached via a mostly rugged gravel road – successful candidates must be able to arrange their own transport for days off and personal errands. This is a remote, onsite living position with single accommodation; candidates must be comfortable living in a quiet, rural environment. Due to the nature of the accommodation and operational requirements: family, children and pets cannot be accommodated. Must have access to Whatsapp video / Zoom / Microsoft Teams for initial interviews. Shortlisted candidates will be invited for an inperson interview at the property. Must be willing to potentially complete a personality and character assessment during the interview process. Must be willing to potentially undergo a criminal record check and polygraph examination prior to final appointment. Only South African citizens or applicants with full valid work permits may apply (not ZEP) ??????????? ??????? Please submit your ??-??-???? ???? ??, a recent ????-???-????????? ??????????, copies of relevant ?????????????? / certificates, and contactable references for your ???? ????? ?????. Written reference letters to be included if available. We sincerely value every application submitted. While only shortlisted candidates who meet the role requirements will be contacted, you are most welcome to follow our advertising & social media platforms for future opportunities that may better align with your profile.