Job Description
About the Role
We are seeking an experienced Internal Sales & Buyer to join our team in Durban. As a key member of our sales team, you will be responsible for providing exceptional customer service, preparing quotations, and processing orders efficiently. You will also provide technical support and product guidance on electrical items, and build strong relationships with customers to drive sales growth.
Key Responsibilities
- Handle customer enquiries
- Prepare quotations
- Process orders efficiently
- Provide technical support and product guidance on electrical items
- Assist panel builders, wholesalers, and walk-in trade customers with product selection
- Follow up on quotations and convert opportunities into sales
- Liaise with procurement and stores regarding stock availability and delivery timelines
- Support external sales representatives with pricing and client requirements
- Build and maintain strong customer relationships while ensuring quick response times
- Prepare and send catalogues, pricing schedules, and product information to customers
Requirements
- Minimum 2 years experience in Internal Sales, preferably within the electrical or industrial sector
- Basic technical knowledge of electrical products and components
- Strong customer service and quotation preparation skills
- Ability to interpret basic product specifications and part numbers
- Computer literacy (MS Excel, email, and quoting systems)
- Excellent communication skills and attention to detail
Qualifications
- No specific qualifications mentioned in the original job description.
Salary & Benefits
- No salary information provided in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in eThekwini
In the eThekwini region, the sales industry is driven by various sectors, including financial services, technology, and manufacturing. Typically, companies in these sectors require sales professionals who can effectively communicate with clients, understand their needs, and provide solutions to drive revenue growth.
Generally, sales positions in eThekwini offer competitive salaries, typically ranging from R500 000 to R1 500 000 per annum, depending on factors such as experience, company size, industry sector, and performance. However, please note that actual salary figures can vary significantly, and these ranges are only a broad guide.
Common skills required for sales roles in eThekwini include strong communication and interpersonal skills, the ability to build relationships with clients, a solid understanding of products or services, negotiation and closing techniques, and technical skills such as CRM software proficiency. Additionally, many successful sales professionals possess a degree or diploma in business studies, marketing, or a related field.
Industries that commonly employ sales roles include financial services sector companies, technology industry players, manufacturing sector businesses, and e-commerce platforms. In these sectors, sales representatives often work with clients to understand their needs, provide solutions, and drive revenue growth.
For those interested in pursuing a career in sales, there are various opportunities for development and progression. Many companies offer training programs and mentorship schemes to help employees develop their skills and advance in their careers. Typically, experienced sales professionals can move into leadership roles or transition into related fields such as account management, business development, or sales management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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