Bryanston: Hr Manager posted by Bright Placements

1. Job Purpose The HR Manager is responsible for strategically leading and managing the Human Resources function across a group of hotels and lodges, ensuring full legal compliance, effective HR operations, a high-performance culture, and an engaged, well-developed workforce. This role ensures alignment of HR strategy with the group’s business objectives and hospitality service standards. 2. Key Responsibilities A. Strategic HR Leadership  Develop and implement group-wide HR strategies, policies, and procedures aligned with the organisation’s goals and South African labour legislation.  Support hotel leadership teams to drive a consistent, high-performance hospitality culture.  Contribute to executive and operational decisions impacting workforce planning and organisational design. B. Compliance & Industrial Relations  Ensure full compliance with all labour legislation, including BCEA, LRA, EE Act, OHSA, and relevant hospitality-sector requirements.  Manage and guide processes relating to disciplinary action, grievances, CCMA preparation, union interaction, and conflict resolution.  Maintain accurate and up-to-date HR documentation, audits, and statutory reporting. C. Talent Acquisition & Workforce Planning  Oversee the full recruitment lifecycle for all hotel properties, ensuring attraction of hospitality-appropriate talent.  Implement robust onboarding programmes and ensure accurate job profiles across the group.  Drive diversity, transformation, and Employment Equity initiatives. D. Learning, Development & Performance Management  Conduct skills assessments and oversee training plans to enhance staff capability and service standards.  Oversee performance appraisal systems that promote accountability and high performance.  Maintain training records to support compliance and employee development. E. HR Operations, Payroll & Administration  Oversee payroll administration for accuracy in salaries, benefits, service charges, gratuities, leave, and statutory deductions.  Ensure all HR records, HRIS systems, and reporting processes are accurate and consistent across all hotels.  Manage HR budgets and optimise HR operational processes. F. Employee Relations, Culture & Engagement  Promote an engaged workforce through wellness initiatives, staff events, and recognition programmes.  Maintain a visible HR presence at hotel sites, acting as a trusted advisor for staff and management.  Foster a positive organisational culture that supports retention and service excellence. 3. Qualifications & Experience Essential:  Degree in Human Resources, Industrial Psychology, or related field.  Minimum 3–5 years HR Manager or Assistant HR Manager experience within hospitality (hotel or lodge environment).  Proven experience managing HR functions for workforce volumes (100 employees). Preferred:  Experience across multiple hospitality properties.  Knowledge of hospitality labour practices, service charge management, and seasonal staffing patterns.  Payroll system experience (e.g., SAGE). 4. Skills & Competencies  Strong knowledge of South African labour legislation and IR processes.  Excellent interpersonal, communication, and leadership skills.  Ability to manage diverse, multilingual workforces.  High emotional intelligence and conflict-resolution ability.  Strong organisational skills and attention to detail.  Integrity, discretion, and ability to handle confidential information. 5. Personal Attributes  Approachable and empathetic, with the ability to engage at all levels.  Resilient and able to manage high-pressure hospitality environments.  Solutions-driven and proactive.  Commitment to staff development and service excellence. 6. Working Conditions  Travel between hotel properties within the group.  Availability for after-hours HR support during operational incidents.  Interaction with unions, external consultants, training providers, and auditors.