Job Description
Audit all daily revenue reports to ensure all income pertaining to each unit has been accounted for correctly and in accordance with guidelines.
Ensures verification of actual departure report and scrutiny of guest checkout folios to eradicate all discrepancies.
Scrutinises front office allowances, rebates, discounts, paid outs and room transfers to ensure that they are correctly passed and authorised.
Reconciles the credit card transactions processed through electronic data capture and is responsible for its batch closing.
Ensures reconciliation of all promotion / loyalty programs, charge slips with guest departure folio.
Monitors correct documentation of all transactions by Front Office associates.
Responsible for preparation and processing of all reports generated e.g. Daily Handover and Financial Reports.
Adheres to organisational policies and regulations.
Assists in Front Office Operations / Systems as and where required.
Responsible of the balancing of all Food and Beverage pre-lists and report any discrepancies to the Front of House and Accounts Manager.
Reports to and keeps the Accounts Manager informed on all major operational matters.
Ensure all other outlets are performing during the night e.g. Housekeeping, In Room Dining, Stewarding and Security.
Anticipate possible and probable hazards and conditions and either correct them or take action to prevent them from happening.
Ensure that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct maintained.
Continuously endeavour to improve the department’s efficient operation, and knowledge of own job function.
Efficient implementation of all work-related instructions given by the superiors / management.
Requirements:
Grade 12 Certificate
At least 2-3 years in similar position in comparable hotels
Accounting qualification / experience
The ability to respond properly in the hotel emergency and safety situations.
The ability to provide accurate information to guests in a courteous manner; fill all reasonable guests request and requirements; anticipates guests needs.
The ability to take messages for in-house or arriving guests in accordance with procedures, with an emphasis on accuracy and proper follow up.
The ability to properly handle incoming and outgoing mail packages
Should be fluent in English. Additional language advantageous
Proficiency in Front Office tasks
Good networking skills
Good organising skills
Ability to operate computer systems with ease (knowledge of Microsoft Office & Amadeus)
Ability to remain calm and composed in difficult situations
Ability to remember guests and their preferences
Understanding of travel and the tourism industry
Required excellent time management and problem-solving skills
How to Apply
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About Media/Photography Jobs in Western Cape
The Western Cape, South Africa is home to a thriving media and photography industry, offering a range of career opportunities for those with a passion for visual storytelling and digital content creation. Typically, this field is driven by the growth of technology and social media, leading to an increased demand for skilled professionals who can produce high-quality content.
Generally, salaries in this industry vary widely depending on factors such as experience, company size, and industry sector. While it’s difficult to provide exact figures, broad salary ranges for media and photography positions in Western Cape typically fall within the following bands: R300 000 – R600 000 per annum for junior roles, and R600 000 – R1 200 000 per annum for senior or specialized positions. However, salaries can fluctuate based on individual circumstances, industry trends, and geographic location.
Common skills required for media and photography roles in Western Cape include proficiency in Adobe Creative Suite, experience with camera equipment and editing software, strong visual storytelling skills, attention to detail, excellent communication and interpersonal skills, and the ability to work under pressure. Additionally, knowledge of SEO principles, social media platforms, and content management systems can be beneficial.
The financial services sector, technology industry, and manufacturing sector are common industries that employ media and photography professionals in Western Cape. Other sectors, such as tourism, education, and healthcare, also value the skills offered by this profession. Often, companies in these sectors require media professionals to create engaging content for their websites, social media channels, and marketing materials.
Career development opportunities for media and photography professionals in Western Cape are diverse and varied. Typically, senior roles involve leading teams of photographers and editors, while specialized positions may focus on video production, social media management, or brand storytelling. Common career progression paths include moving from junior to senior roles within the same company, taking up freelance work, or starting one’s own business. With experience and continuous skill-building, professionals in this field can expect to see significant growth and advancement opportunities.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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