South Africa: General Manager- Kzn posted by HotelJobs

About the Role

We are seeking an experienced General Manager to lead our group of Game Lodges in KwaZulu Natal, South Africa. As a key member of our management team, you will be responsible for driving community development projects, developing strategic relationships with local stakeholders, and overseeing all aspects of lodge operations. This is an excellent opportunity for a seasoned hospitality professional to join our team and contribute to the success of our luxury establishments.

Key Responsibilities

• Drive community development projects in conjunction with Wild Impact
• Develop strategic relationships with local stakeholders including governmental organizations, wildlife organizations, and communities
• Create and maintain a detailed skills development plan for all staff
• Create an overall strategy and prepare annual business plans for all Lodges for each financial year and oversee implementation thereof within specified time frames and budgets
• Overall responsibility for budget creation and management, CAPEX structuring, planning, and implementation
• Ensure all group internal financial controls and systems are in place and strictly adhered to
• Overall responsibility for all human resources in the lodge, ensuring all labour relations, leave, and medical funds are managed correctly
• Create annual and monthly training plans for all departments and structure external training and exchanges with other lodges/regions where possible
• Create individualised lodge strategies to enhance guest delight, staff development, and welfare, health, and safety, and associated training programmes
• Work with Executive chef to ensure menu and food are aligned to lodge quality standards and requisite guest food scores and food budgets are being met and monitored
• Daily meeting with the management team and Heads of Department to discuss the daily plan, including arrivals, departures, maintenance, food, special requests, bush banqueting
• Host all Agents, Media, and VIP Groups
• Ensure all health and safety compliance standards are met and/or exceeded and that all necessary functions in this regard are realised
• Oversee safety and security of all guests, lodge staff, and company assets
• Oversee lodge conservation and sustainability efforts
• Conduct Risk Assessment to ensure lodge is risk assessment compliant

Requirements

• Relevant tertiary qualification in either Management or Hospitality (highly beneficial)
• Minimum of 5 years General Management experience or 3 years Group General Manager experience, essential
• International experience highly beneficial
• Good financial acumen (English)

Qualifications

• Valid drivers license

Salary & Benefits

Package on offer R Negotiable pm, Gross (Depending on Experience)