Job Description
About the Role
Join us at a luxury boutique lodge in the UNESCO-recognised Waterberg Biosphere Reserve, where we’re preparing for our highly anticipated reopening in 2026. As a Spa Therapist & Housekeeper, you’ll play a vital role in delivering exceptional guest experiences and contributing to an elevated lodge experience that blends refined hospitality, warm personalised service, and authentic safari moments.
Key Responsibilities
- Deliver beautifully presented, consistently well-maintained guest rooms.
- Perform daily servicing, turn downs, deep cleans, and departure cleans to a high standard.
- Maintain room amenities, linen presentation, and overall guest comfort.
- Report maintenance issues promptly to keep rooms in excellent condition.
- Respond to guest requests promptly and professionally.
- Maintain the cleanliness and presentation of all shared guest spaces (lounges, dining areas, walkways, office, etc.).
- Support the wider team in preparing the lodge for arrivals, activities, and daily service.
- Provide professional spa treatments as scheduled, ensuring a calm, relaxing experience for guests.
- Assist with treatment bookings and communicating availability to the Operations Manager.
- Promote spa services and products to increase sales.
- Assist FOH or Butler teams during busy periods or unexpected situations to protect the guest experience.
Requirements
- Mature, self-motivated individual with excellent problem-solving abilities.
- Strong work ethic and genuine passion for hospitality and the natural environment.
- Natural sense of presentation, care, and consistency is essential.
- Detail-oriented, taking pride in their work.
- Enthusiastic about their role, enjoying working as part of a supportive team.
Qualifications
- Relevant housekeeping experience at a commercial property (min. 10 beds).
- Relevant spa therapy experience.
- Basic computer literacy and administration skills.
- Good physical stamina and strong attention to detail.
Note: No formal education or qualifications are mentioned in the original job description, so this section is skipped.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in ZA
The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.
When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.
Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.
The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.
Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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