Job Description
About the Role
We are seeking an experienced and hands-on Hotel Manager to oversee the full operations of a hotel and a bed & breakfast in Fort Beaufort. The successful candidate will ensure seamless day-to-day operations, high service standards, and strong financial and operational control across both properties.
Key Responsibilities
- Oversee daily operations of both properties (hotel & B&B)
- Manage all departments: Front Office, Housekeeping, Food & Beverage, Maintenance
- Ensure smooth and efficient day-to-day operations
- Monitor occupancy, bookings, and revenue performance
- Implement and maintain operational policies and procedures
- Maintain high standards of guest satisfaction and service delivery
- Handle guest complaints and resolve issues promptly and professionally
- Lead, manage, and develop staff performance and productivity
- Ensure strong inter-departmental communication and coordination
- Oversee operational readiness and service delivery standards
- Manage cash-ups, variances, voids, and operational risk controls
- Oversee incident reporting and corrective actions
- Manage guest feedback platforms and online reputation
Requirements
- Tertiary qualification in Hospitality Management or related field
- Minimum 3 years’ experience as a Hotel Manager or in a senior hospitality management role
- Strong leadership and people management skills
- Experience in remote, bush, or off-grid hospitality environments advantageous
- Strong knowledge of hospitality compliance, health & safety, and risk management
- Valid driver’s licence
- Computer literate (PMS/reservations systems, email, reporting)
- Strong communication and guest engagement skills
Qualifications
(No qualifications mentioned in the original job description)
Salary & Benefits
(No salary or benefits information mentioned in the original job description)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Nkonkobe
The catering and hospitality industry is a dynamic and growing field in Nkonkobe, South Africa, with a wide range of job opportunities available. Typically, these roles are created to support the needs of various sectors, including tourism, events management, and corporate clients. Generally, the demand for skilled professionals in this sector remains high due to the increasing importance of excellent service standards in customer-facing industries.
In terms of salary expectations, it is common to see a broad range of compensation packages across different companies, with typical salaries falling within the R300 000 – R600 000 per annum range, although actual figures can vary widely depending on factors such as experience, company size, and industry sector. For example, a senior manager role may command significantly higher salaries than entry-level positions, while a position in a smaller company or a specific industry sector may offer more modest compensation.
Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, a strong understanding of food safety and quality control procedures, ability to work under pressure, and effective time management. Additionally, many employers also look for candidates with experience in event planning, inventory management, or customer service. In some cases, technical skills such as knowledge of point-of-sale systems or restaurant management software may be beneficial.
Various industries commonly employ catering and hospitality professionals, including the tourism industry, events management sector, financial services sector, technology industry, and manufacturing sector. These sectors often require skilled staff to provide excellent customer experience, manage inventory, and maintain high standards of quality control.
Career development opportunities are plentiful in this field, with many employers investing in training and development programs for their employees. Typically, career progression paths include moving into senior management roles, taking on specialized responsibilities such as food and beverage manager or events coordinator, or pursuing further education and training to advance one’s skills and knowledge. With the right qualifications and experience, it is possible to secure a leadership role or start one’s own business in this dynamic industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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